Jobs in Vaughan

Newest first

Within 25 km of Vaughan

Added 4 mins ago
shift supervisor - Store# 55422, STOUFFVILLE
Starbucks Coffee Company
Whitchurch-Stouffville, ON
Added 18 mins ago
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
Added 18 mins ago
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
Added 18 mins ago
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
Added 18 mins ago
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
Added 18 mins ago
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
Added 18 mins ago
RQ10575 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
Added 18 mins ago
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
Added 18 mins ago
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
Added 18 mins ago
TC
DevSecOps Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
Added 18 mins ago
Marketing Manager
Horizon Legacy
Toronto, ON
Added 18 mins ago
ZT
Technical Business Systems Analyst
Zensar Technologies
Toronto, ON
- $95,000 to $100,000 CAD / year
Added 18 mins ago
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
Added 48 mins ago
CONSTRUCTION SUPERVISOR
D. Crupi & Sons Limited
Toronto, ON
Added 48 mins ago
ESTIMATOR
D. Crupi & Sons Limited
Toronto, ON
Added 48 mins ago
TC
Product Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
Added 48 mins ago
Global Account Manager
Cogent Communications
Toronto, ON
Added 48 mins ago
Process Engineer with Payment
Themesoft Inc.
Toronto, ON
Added 48 mins ago
Produce - Manager Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
Added 1 hour ago
(CAN) Vision Care Associate
Walmart
Brampton, ON
Added 1 hour ago
Driver Examiner - Full Time - Brampton- Bilingual
Serco
Brampton, ON
Added 1 hour ago
AE
Senior Financial Analyst
AppleOne Employment Services
Toronto, ON
- $80,000 to $95,000 CAD / year
Added 1 hour ago
TC
Data Integration Developer
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
Added 1 hour ago
Tunnelling Machine Operator
Erritt Construction Ltd.
Whitchurch-Stouffville, ON
Added 1 hour ago
(CAN) Directs Store Delivery Associate
Walmart Canada
Toronto, ON

Hermès

Bilingual E-Commerce Associate (English & French) - (1-year Contract)

Toronto, ON, Canada

The anticipated hourly rate range for this position is $24 – $32. · Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

Apply About employer

Applications open in a new tab.

Job details

Pay: The anticipated hourly rate range for this position is $24 – $32.
Job type: Full-time
Experience: Minimum 1 to 2 years relevant experience.
Posted: Sep 28, 2026

Original job description

HERMÈS CANADA

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

Hermès Canada has had a presence in Canada since 1987 and has over 130 employees, across four stores, located in: Toronto, Montréal, Vancouver, and Calgary, as well as our e-commerce activity, and corporate office. Family is at the heart of Hermès. At Hermès Canada, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity and inclusion, both within our own walls and in the wider world. We look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our family. We support our individual team members’ personal and professional success through a culture that values equality, individuality, and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves.

RESPONSIBILITIES:

Respond promptly and professionally to client inquiries via phone and email ensuring a positive client experience.
Review and validate online orders to ensure accuracy and compliance with policies and guidelines. Contact credit card companies for address verifications.
Assist with order processing, including adjustments, cancellations and special requests.
Investigate and resolve delivery issues in collaboration with logistics and courier partners.
Maintain accurate records of client interactions and resolutions in CRM/Order management platforms.
Display and implement product knowledge while conveying Hermès style, values and vision.
Provide product, website and order support to clients with professionalism and empathy.
Collaborate with internal partners to ensure resolution on issues and exceed client expectations.
Support clients with online orders and follow up on pending orders.
Accumulate client requests for fragrance samples, catalogues, knotting cards and prepare labels and mail once a week.
Adapt well in fast paced environment, being flexible and resilient while handling all situations with graciousness.

REQUIREMENTS:

Fluently bilingual in English and French is mandatory.
Retail Operations background with strong attention to detail.
Open availability to meet business needs including working weekends and evenings.
Minimum 1 to 2 years relevant experience.
Excellent communication skills, oral and written.
Knowledge of luxury retail an asset.
Additional languages are an asset.

COMPENSATION

The anticipated hourly rate range for this position is $24 – $32. For final offers, we take into consideration factors such as experience, skills, responsibilities of the position, and internal equity.

VACANCY STATUS:

This position is for an existing vacancy

Apply About employer

More about this job

Responsibilities

The associate will manage client inquiries via phone and email while processing online orders and resolving delivery issues. They are also responsible for maintaining accurate CRM records and providing professional support that reflects the brand's values.

Requirements

Candidates must be fluently bilingual in English and French with at least 1 to 2 years of relevant retail operations experience. Strong attention to detail and open availability for weekends and evenings are mandatory.

Skills

Bilingualism
Customer service
Order processing
CRM
Order management
Communication
Attention to detail
Retail operations
Problem solving
Logistics coordination
Luxury retail knowledge
Professionalism
Empathy
Adaptability
Resilience

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Retail
Luxury
Customer Experience
CRM
Order Management
Logistics
Bilingual
French
English
Client Relations
Inventory
Operations
Contract
Hermès

Report this job