Full-time jobs in Vaughan, Ontario

Find full-time jobs in Vaughan, Ontario and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Vaughan

Added 19 days ago
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Added 19 days ago
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Added 19 days ago
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Toronto, ON
Added 19 days ago
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Toronto, ON
Added 19 days ago
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Added 19 days ago
Director, Investment Risk – Global Operational Risk Management
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Added 19 days ago
Global Markets, Business Management, Winter 2027 Co-op
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Toronto, ON
Added 19 days ago
FC
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Toronto, ON
- $65,172 to $86,898 CAD / year
Added 19 days ago
LM
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Toronto, ON
Added 19 days ago
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- $120,000 to $147,000 CAD / year
Added 19 days ago
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Added 19 days ago
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Vaughan, ON
Added 19 days ago
Customer Service Representative
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Added 19 days ago
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Added 19 days ago
RF
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MI
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- $115,000 to $130,000 CAD / year
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International Customer Care Services Inc.

Customer Service Representative

Woodbridge, ON, Canada

Hourly pay: $17.95 · Full-time

Within 25 km of Vaughan · About 9.9 km from the city centre

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Job details

Pay: Hourly pay: $17.95
Job type: Full-time
Apply by: Nov 15, 2026
Education: High school diploma
Experience: 1+ year of customer service experience (Asset).
Posted: Oct 16, 2026

Original job description

ICCS is currently looking for Customer Service Representatives who enjoy helping people, solving problems, and being part of a supportive, fast-paced team. This role is ideal for someone who takes pride in delivering a positive customer experience and communicating with clarity and care.

At ICCS, our Customer Service Representatives play a key role in supporting our clients and their customers every day. We offer a collaborative work environment, meaningful training, and opportunities to grow. What We do:

Respond to customer inquiries and requests via telephone, email, and chat in a timely manner.
Update customer accounts by documenting all inquiries, requests, resolutions, and follow-up tasks on CRM databases.
Escalate inquires and requests as necessary to the appropriate department/person as per outlined guidelines.
Display a courteous and empathetic attitude to all customers.
Perform research to answer customer inquiries and requests.
Grow existing customer accounts through exceptional customer service and effective retention strategies.
Meet quantitative performance metrics (KPIs) as outlined.
Qualifications:High school diploma or GED required.
1+ year of customer service experience (Asset).
Experience working with inbound/outbound calls or call center experience an asset.
Excellent interpersonal and communication skills.
Demonstrated ability to prioritize tasks and manage time efficiently.
Basic computer skills in various software and web-based applications.
Benefits:Full Time Permanent & Paid time off
Extended health care
Free parking
Hourly pay: $17.95
Excellent location well connected to highways and with access to public transport

ICCS is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Interested applicants may apply by emailing us your resume at: hrconnect@iccs.global

You can learn more about ICCS here: www.iccs.global

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More about this job

Responsibilities

Respond to customer inquiries by phone, email, and chat; research issues, document interactions and follow-ups in CRM databases, and escalate requests when needed. Provide courteous, empathetic service, support customer retention and account growth, and meet established performance metrics.

Requirements

A high school diploma or GED is required, and at least one year of customer service experience is an asset. Candidates should have strong interpersonal and communication skills, be able to prioritize and manage time effectively, and have basic computer skills; call center experience is an asset.

Skills

Customer Service
Verbal Communication
Written Communication
Problem Solving
Interpersonal Skills
Time Management
Task Prioritization
CRM Documentation
Customer Account Management
Customer Retention
Research
Inbound and Outbound Calls
Email Support
Chat Support
Basic Computer Skills
Empathy

Benefits

Paid Time Off
Extended Health Care
Free Parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Experience
Customer Inquiries
Telephone Support
Email Support
Chat Support
CRM Databases
Account Documentation
Issue Escalation
Customer Research
Customer Account Growth
Customer Retention
Performance Metrics
KPIs
Inbound Calls
Outbound Calls
Call Center
Interpersonal Communication
Time Management
Task Prioritization
Computer Skills
Web-Based Applications
Financial Services

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