Full-time jobs in Vaughan, Ontario

Find full-time jobs in Vaughan, Ontario and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Vaughan

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CSA Transportation

Customer Service Representative - Entry Level

Toronto, ON, Canada

Salary - $43,000 yearly · Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Pay: Salary - $43,000 yearly
Job type: Full-time
Apply by: Apr 26, 2027
Posted: Oct 28, 2026

Original job description

CSA Transportation is looking for motivated and customer-focused individuals to join our growing team as Customer Service Representatives.

This is an excellent opportunity for individuals who want to start or grow their careers in the transportation and logistics industry. In this role, you will gain hands-on experience with our systems, processes, customers, and daily operations while developing valuable skills for long-term career growth.

As you gain experience, you may have opportunities to explore different departments within the company, including Inside Sales, Pricing, Logistics, Operations, and other business functions, depending on your interests, strengths, performance, and business needs.

Shift Timing: This is a mid-shift position, with working hours from 12:00 PM to 8:30 PM.

Responsibilities:

Respond to customer inquiries and provide timely, professional support.
Assist customers with shipment updates, service requests, and general transportation-related questions.
Coordinate with internal departments to resolve customer issues and ensure a smooth service experience.
Prepare and enter customer quotes for transportation services
Learn and use company systems, processes, and transportation management software.
Maintain accurate customer information, shipment details, and related documentation.
Build strong communication, problem-solving, and customer relationship management skills.
Support additional departmental tasks and projects as required.

What we're looking for:

Strong communication and interpersonal skills.
A customer-focused attitude with a willingness to learn.
Ability to work collaboratively in a fast-paced environment.
Good computer skills and the ability to learn new systems.
Previous customer service experience is an asset.
Experience in transportation, logistics, or freight forwarding is an asset.
Ability to multi-task, organize, and prioritize work
Candidates interested in pursuing a future career in Inside Sales or other areas of the logistics business are encouraged to apply.

What we can offer you:

A chance to join a growing, fast-paced company
Being part of a fun and collaborative team in a challenging work setting
Health & Benefits program
Salary - $43,000 yearly

Benefits:

Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

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More about this job

Responsibilities

Respond to customer inquiries, assist with shipment updates and service requests, prepare transportation quotes, and maintain accurate customer and shipment records. Coordinate with internal departments to resolve issues, use company systems and transportation management software, and support additional departmental tasks and projects.

Requirements

Candidates should have strong communication and interpersonal skills, a customer-focused attitude, computer skills, and the ability to learn new systems and work collaboratively in a fast-paced environment. The role also calls for multitasking, organization, and prioritization; previous customer service or transportation, logistics, or freight-forwarding experience is an asset.

Skills

Customer Service
Communication
Interpersonal Skills
Problem-Solving
Transportation Coordination
Quote Preparation
Data Entry
Recordkeeping
Organization
Prioritization
Multitasking
Teamwork
Computer Skills

Benefits

Casual Dress
Dental Care
Disability Insurance
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
RRSP Match
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Freight Forwarding
Shipment Updates
Service Requests
Customer Inquiries
Transportation Quotes
Quote Preparation
Customer Information
Shipment Documentation
Inside Sales
Pricing
Operations
Problem-Solving
Communication
Multitasking
Prioritization
Mid-Shift
12:00 PM–8:30 PM
Career Development

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