Company Description Gottardo Hotels and Resorts is a hospitality group focused on delivering comfortable stays and attentive service to guests in Aurora, ON and surrounding areas. The organization emphasizes well-maintained facilities, guest satisfaction, and efficient operations across its properties. Team members are encouraged to collaborate to create memorable guest experiences and support long-term customer relationships. The company values professionalism, reliability, and a commitment to high service standards, offering opportunities for growth in hotel management and hospitality. Joining Gottardo Hotels and Resorts means contributing to a welcoming environment for guests while supporting the continued development of the brand.
Role Description The Director of Sales and Marketing is a full-time, on-site role based in Aurora, ON, responsible for leading revenue growth and brand visibility for Gottardo Hotels and Resorts. This role oversees the development and execution of sales and marketing strategies, manages key accounts, and drives new business opportunities in corporate, leisure, and group segments. Day-to-day tasks include leading the sales and marketing team, setting targets, monitoring performance, analyzing market trends, and optimizing pricing and promotional initiatives. The Director collaborates closely with hotel operations and revenue management to ensure alignment of sales goals, guest experience, and overall profitability. The role also includes managing marketing campaigns, digital presence, partnerships, and customer relationships to strengthen the company’s market position.
Qualifications
- Demonstrated expertise in Sales and Business Development, including identifying opportunities, negotiating agreements, and closing deals.
- Experience in Sales Operations, such as forecasting, pipeline management, reporting, and process optimization.
- Strong focus on Customer Service, with the ability to build lasting relationships and maintain high guest satisfaction.
- Proven Team Management skills, including coaching, performance management, and cross-functional collaboration.
- Background in hospitality, hotels, or resorts is strongly preferred.
- Ability to develop and implement marketing strategies, including digital marketing, branding, and local partnerships.
- Excellent communication, presentation, and interpersonal skills.
- Analytical mindset with proficiency in using CRM and sales/marketing tools to guide decisions.
- Post-secondary education in Business, Marketing, Hospitality Management, or a related field is an asset.
- Capacity to work on-site in Aurora, ON and adapt to a fast-paced, guest-centered environment.
