Contract jobs in Vaughan, Ontario

Find contract jobs in Vaughan, Ontario and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Vaughan

Added 28 days ago
Senior Full stack Engineer - Node/Angular
Iris Software Inc.
Toronto, ON
Added 28 days ago
IG
ITSM - Jira Analyst (Jira, JSM Cloud)
Insight Global
Markham, ON
- $45 to $55 CAD / hour
Added 28 days ago
766 - ROSS DOAN CC/SA/EDP - Assistant Teacher
Family Day Care Services
Richmond Hill, ON
Added 28 days ago
Engineering Analyst- 12 Month Contract
The Home Depot
Vaughan, ON
Added 28 days ago
[C] Salesforce Engineer / Developer
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON
Added 28 days ago
[C] Email Marketing Cloud Specialist
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON
Added 28 days ago
Azure Technical Developer - COSMOS DB
Viva Tech Solutions
Toronto, ON
Added 28 days ago
H(
Analyst, Pension Accounting Operations (12 month Contract)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON
- $71,000 to $109,000 CAD / year
Added 28 days ago
Student, Environmental and Occupational Health
Public Health Ontario
Toronto, ON
Added 28 days ago
Retail Sales Representative (12 Month Contract)
Nestle Operational Services Worldwide SA
Brampton, ON
Added 28 days ago
B
Marketing Campaign Execution Manager
Blend
Toronto, ON
- $45 to $50 CAD / hour
Added 28 days ago
Project Coordinator / Operations Specialist - On Site - Toronto
Robert Half
Toronto, ON
Added 28 days ago
Senior Social Content Specialist
Metrolinx
Toronto, ON
Added 28 days ago
IG
Business Intelligence Engineer
Insight Global
Toronto, ON
- $40 to $46 CAD / hour
Added 28 days ago
Purchase Order Coordinator, Origins (Contract)
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
Added 28 days ago
Enterprise Architect
Encore Technical Solutions Inc.
Markham, ON
Added 28 days ago
Front End Developer 2
OLG
Toronto, ON
Added 29 days ago
IG
Business Intelligence Engineer
Insight Global
Toronto, ON
- $46 to $50 CAD / hour
Added 29 days ago
MO
Software Test Analyst
Marketers on Demand
Toronto, ON
- $36 to $41 CAD / hour
Added 29 days ago
Bilingual Retail Finance Customer Care Coordinator
YAMAHA MOTOR CANADA LTD.
Toronto, ON
Added 29 days ago
MO
Test Validation Engineer
Marketers on Demand
Toronto, ON
- $36 to $41 CAD / hour
Added 29 days ago
UC
Digital Marketing & Email Designer
Uniqlo Canada
Toronto, ON
- $26 CAD / hour
Added 29 days ago
B
Marketing Campaign Execution Manager
Blend360
Toronto, ON
- $45 to $50 CAD / hour
Added 29 days ago
PG
Full Stack Engineer
Pacer Group
Toronto, ON
- $58 to $60 CAD / hour
Added 29 days ago
Senior UX Designer
ThoughtStorm
Toronto, ON

Insight Global

ITSM - Jira Analyst (Jira, JSM Cloud)

Markham, ON, Canada

$45 to $55 CAD / hour · Contract

Within 25 km of Vaughan · About 17.1 km from the city centre

Apply About employer

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Job details

Pay: $45 to $55 CAD / hour
Job type: Contract
Apply by: Nov 6, 2026
Posted: Oct 7, 2026

Original job description

Position: ITSM Jira Analyst - Jira Service Management (JSM Cloud)

Client: Enterprise Utilities Company

Type: 6 month contract + extensions

Location: 4 days on site - Markham - no flex

Rate: 45-55/hr depending on incorporated or not & years of experience

Must-Haves

6+ years of ITSM experience with Jira Service Management (JSM Cloud preferred)
Enterprise experience
ServiceNow experience (workflows, CMDB, service catalog, reporting)
Experience administering and configuring JSM, including workflows, SLAs, automation, permissions, and dashboards
Experience leading/supporting ServiceNow-to-JSM migrations
Strong ITIL knowledge and ITIL 4 Foundation certification
Experience with JSM Assets/CMDB and ITSM data governance
Experience in regulated/SOX-controlled environments
Entra ID, Teams, Azure DevOps, and Power BI
Configure and maintain projects, portals, request types, forms, fields, workflows, queues, SLAs, notifications, approvals, permissions, automation rules, knowledge integration and dashboards.
Partner with the platform owner, implementation partners and internal teams to ensure configurations are secure, supportable, documented and aligned with approved ITSM processes.

Nice to Have Skills & Experience

Atlassian certification relevant to Jira or Jira Service Management administration is an asset.

Job Description

The Senior ITSM Analyst is a senior practitioner responsible for advancing the effectiveness, reliability and maturity of IT Service Management across the organization. The role combines ITSM process leadership, hands-on platform support, service performance analysis and continual improvement to ensure IT services are governed consistently and aligned with business outcomes.

This role will help shape and optimise ITSM practices and tooling, with a preference for strong Jira Service Management experience and practical exposure to ServiceNow. The incumbent will translate process and operational requirements into sustainable workflows, automation, reporting and user experiences, while coaching stakeholders and reducing reliance on external support.

** AI may be used to formulate JD**

**This is a Vacant net new opening**

Apply About employer

More about this job

Responsibilities

Advance ITSM effectiveness, reliability, and maturity through process leadership, platform support, service performance analysis, and continual improvement. Configure and maintain JSM projects and service experiences, and partner with platform owners, implementation partners, and internal teams to ensure solutions are secure, documented, supportable, and aligned with approved processes.

Requirements

Requires 6+ years of ITSM experience, enterprise experience, strong JSM administration skills, practical ServiceNow experience, and experience supporting ServiceNow-to-JSM migrations. Candidates should have strong ITIL knowledge and ITIL 4 Foundation certification, experience with JSM Assets/CMDB and data governance, and familiarity with regulated or SOX-controlled environments and tools such as Entra ID, Teams, Azure DevOps, and Power BI.

Skills

IT Service Management
Jira Service Management Cloud
Jira Administration
ServiceNow
ITIL
ITIL 4 Foundation
Workflow Configuration
ServiceNow-to-JSM Migrations
CMDB and JSM Assets
ITSM Data Governance
Automation
Service-Level Agreements
Power BI
Microsoft Entra ID
Microsoft Teams
Azure DevOps

Visa sponsorship

Not detected in the job text

Keywords

IT Service Management
Jira Service Management
JSM Cloud
Jira
ServiceNow
ITIL
ITIL 4 Foundation
Workflows
Service-Level Agreements
Automation
Permissions
Dashboards
Service Catalog
CMDB
JSM Assets
ITSM Data Governance
ServiceNow-to-JSM Migration
SOX
Regulated Environments
Microsoft Entra ID
Microsoft Teams
Azure DevOps
Power BI
Knowledge Integration
Continual Improvement
Atlassian Certification
Utilities

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