Contract jobs in Vaughan, Ontario

Find contract jobs in Vaughan, Ontario and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Vaughan

Added 18 days ago
IG
Marketing Data Analyst
Insight Global
Toronto, ON
- $50 to $55 CAD / hour
Added 18 days ago
Senior Data Scientist
Sun Life
Toronto, ON
Added 18 days ago
Native App Developer
Iris Software Inc.
Toronto, ON
Added 18 days ago
Sr AI Engineer
Envision Technology Solutions
Toronto, ON
Added 18 days ago
IG
Talent Acquisition Specialist
Insight Global
Toronto, ON
- $40 to $50 CAD / hour
Added 18 days ago
Senior Site Reliability Engineer
SPECTRAFORCE
Toronto, ON
Added 18 days ago
Sr AI Engineer
Apptoza Inc.
Toronto, ON
Added 18 days ago
Jira Service Management Intake Automation Developer – AI & Integrations
Apptoza Inc.
Toronto, ON
Added 18 days ago
Sr AI Engineer
Apptoza Inc.
Toronto, ON
Added 18 days ago
QM
Accounting Clerk
Quantum Management Services Ltd.
Toronto, ON
- $27 to $32 CAD / hour
Added 18 days ago
Salesforce Commerce Cloud
Apptoza Inc.
Toronto, ON
Added 18 days ago
Warehouse and Logistics Associate 1 - (6 Month Contract)
Compugen Inc
Richmond Hill, ON
Added 18 days ago
Java Solution Architect
Themesoft Inc.
Toronto, ON
Added 18 days ago
Financial Analyst – IFRS, Reporting & Advisory
IFG - International Financial Group
Toronto, ON
Added 18 days ago
Business Analyst - Healthcare
Flexstaf I.T. Inc.
Toronto, ON
Added 18 days ago
Senior Business Analyst
Maarut Inc
Toronto, ON
Added 18 days ago
Financial Advisor (Contract) - Brampton Main Branch
Scotiabank
Brampton, ON
Added 18 days ago
FileNet IER Developer
Apptoza Inc.
Toronto, ON
Added 18 days ago
IVR / Contact Centre Solution Architect
Apptoza Inc.
Toronto, ON
Added 18 days ago
PEGA Support Engineer
Apptoza Inc.
Toronto, ON
Added 18 days ago
Director, Corporate Insurance Risk Management (12months Contract)
RBC
Toronto, ON
Added 18 days ago
Conflicts Specialist
Gowling WLG
Toronto, ON
Added 18 days ago
Python Developer
Spruce InfoTech Inc.
Toronto, ON
Added 18 days ago
IG
Personalization Strategy Manager
Insight Global
Toronto, ON
- $43 to $49 CAD / hour
Added 18 days ago
IC
Resource Coordinator
Infotek Consulting Inc.
Toronto, ON
- $20 to $26 CAD / hour

Apptoza Inc.

IVR / Contact Centre Solution Architect

Toronto, ON, Canada

Contract

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Job type: Contract
Apply by: Nov 13, 2026
Posted: Oct 14, 2026

Original job description

Role: IVR / Contact Centre Solution Architect

Location: Toronto, ON

Duration: Long Term Contract

Job Description:

IVR-Contact Center Solution Architect Position Salesforce Service Cloud Voice(1) Experience on Designing| Configuring and implementing Voice-Enabled Contact Center Solutions using Salesforce and any CIVR system(Amazon Connect preferred).(2) Should have expertise in CRM| Telephony Knowledge| Customer Service Operations to deliver optimized and scalable voice experiences.(3) Experience and Troubleshooting working with Salesforce Integrations with Other Internal and External Systems.(4) Experience in Implementing Omni-channel Routing for Voice and Digital Channels| also Salesforce Agent Force.(5) Experience Customizing Salesforce Components Apex| Flows and Process Builders.(6) Translate the Business Requirement into Scalable Contact center Designs| and Technical-Specifications.(7) Design SCV Solutions Integrating Salesforce Service Cloud Voice with Amazon Connect to improve Customer Interactions.(8) Understanding and experience on IVR Flows| Queues| Routing Profiles and Contact Lens.(9) Support Deployment and Lead the Teams.(10) Good to have experience working with Telephony Provider Platform with the Services (Preferably Amazon connect)

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More about this job

Requirements

The role requires experience designing and implementing Salesforce-based voice contact center solutions, with expertise in CRM, telephony, and customer service operations. Candidates should have experience with Salesforce integrations, omnichannel routing, Salesforce customization using Apex and Flows, and preferably Amazon Connect and Contact Lens.

Skills

Salesforce Service Cloud Voice
Amazon Connect
IVR
Contact Center Architecture
CRM
Telephony
Customer Service Operations
Salesforce Integrations
Omnichannel Routing
Salesforce Agentforce
Apex
Salesforce Flows
Process Builder
IVR Flows
Contact Lens

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Service Cloud Voice
Amazon Connect
IVR
Contact Center
Solution Architecture
Voice-Enabled Contact Center
CRM
Telephony
Customer Service Operations
Salesforce Integrations
Omnichannel Routing
Salesforce Agentforce
Apex
Salesforce Flows
Process Builder
IVR Flows
Queues
Routing Profiles
Contact Lens
Technical Specifications
Deployment
Team Leadership

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