L&D Designer/Developer IV
Contract: November 9, 2026 – December 31, 2027
Pay: $56.00/hour + 4% vacation pay
Schedule: Monday to Friday, 8:30 a.m.–5:00 p.m.
Location: Hybrid - onsite 4 days per week, Toronto, ON
About the role
We’re seeking an experienced learning and development professional to help shape and deliver learning strategies and solutions for a large organization’s branch banking teams. You’ll partner with business leaders, HR, subject matter experts, and learning teams to understand capability needs and create effective, measurable learning programs.
This role is suited to someone who has designed and helped execute learning programs in a corporate or similarly large organization and understands how to combine learning approaches to support business outcomes.
What you’ll do
- Consult with stakeholders and conduct needs assessments to identify performance and capability gaps.
- Develop learning strategies, plans, and roadmaps aligned with business priorities.
- Recommend learning solutions and delivery approaches, including blended learning.
- Partner with business leaders, HR, Talent, Technology, Operations, and external vendors.
- Support learning program design, rollout, communications, reporting, and ongoing sustainment.
- Manage vendor relationships, deliverables, and negotiations.
- Track learning deliverables, timelines, feedback, and measures of effectiveness.
- Identify learning assets and opportunities to improve processes and learner experience.
- Prepare updates and presentations for stakeholders and leadership.
- Support onboarding, compliance learning, and other branch banking learning initiatives.
What you’ll bring
- 8–10 years of experience in learning and development, learning design, or a closely related corporate role.
- Experience designing and supporting the execution of learning programs.
- Strong understanding of adult learning principles, performance consulting, and learning needs assessment.
- Experience with stakeholder and vendor management, negotiation, and relationship building.
- Knowledge of learning solutions, onboarding, compliance, and project delivery.
- Strong communication, facilitation, influencing, and presentation skills.
- Experience using Microsoft 365, including Word, Teams, and intermediate Excel skills such as PivotTables, charts, and formulas.
- Familiarity with AI tools, including Copilot.
- University degree required; relevant Learning & Development or Adult Education certifications are an asset.
Banking experience, familiarity with branch banking, and knowledge of workforce management are considered assets.
Our recruitment process for this role includes the use of AI-based tools to help evaluate candidate qualifications and screen applications.
