TT
Manager, Telecommunication and Collaboration Services in Technology Services
Salary: $144,591 - $196,565 · Full-time
Within 25 km of Vaughan · About 22.9 km from the city centre
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Job details
- Pay
- Salary: $144,591 - $196,565
- Job type
- Full-time
- Apply by
- Working hours
- 35 Hours per Week
- Posted
Original job description
City Division: Technology Services
Job Type & Duration: Permanent Full Time
Salary: $144,591 - $196,565
Shift Information: Monday to Friday, 35 Hours per Week
Number of Positions Open: 1
JOB SUMMARY:
As the Manager, Telecommunication & Collaboration Services, you are accountable for both the strategic delivery and the day-to-day reliability of Enterprise Telephony, Contact Centre, Collaboration, AV/Event, including high visibility, mission critical operations such as Elections and Council/Committee sessions. The role requires leading modernization while maintaining uninterrupted service continuity.
Posting details: https://acrobat.adobe.com/id/urn:aaid:sc:US:6ee06d38-8007-46f0-9ecd-26e1449af87b
TES Contacts – Raphael & Brian
More about this job
Responsibilities
Lead the strategic delivery and day-to-day reliability of enterprise telephony, contact centre, collaboration, and audio-visual/event services. Modernize these services while maintaining uninterrupted continuity for high-visibility, mission-critical operations, including elections and Council and Committee sessions.
Requirements
The role calls for senior leadership experience in telecommunications and collaboration services, including responsibility for strategic delivery and reliable day-to-day operations. The posting does not specify education, certifications, or a minimum number of years of experience.
Skills
- Telecommunications Services
- Enterprise Telephony
- Contact Centre Services
- Collaboration Services
- Audio-Visual Services
- Event Technology
- Strategic Service Delivery
- Day-to-Day Operations
- Service Reliability
- Modernization
- Service Continuity
- Mission-Critical Operations
- Elections Support
- Council and Committee Session Support
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Management & Leadership
- Government & Public Sector
- Customer Service & Support
Keywords
- Technology Services
- Telecommunications
- Enterprise Telephony
- Contact Centre
- Collaboration Services
- Audio-Visual Services
- Event Operations
- Strategic Service Delivery
- Day-to-Day Reliability
- Service Modernization
- Service Continuity
- Mission-Critical Operations
- Elections
- Council Sessions
- Committee Sessions
- Management
- Public Sector
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