Manager, Office & Business Operations
This individual will oversee the day-to-day administrative operations of our Toronto head office, located at Yonge & Davisville, while supporting a variety of business initiatives and special projects across the organization. The successful candidate is an energetic and resourceful professional who thrives in a dynamic environment, enjoys wearing multiple hats, and can balance operational responsibilities with project-based work. They are highly organized, proactive, and comfortable working independently while partnering with stakeholders across the business.
Key Responsibilities
- Manage office administration, mail, courier services, deliveries, and logistics across the organization.
- Serve as a key point of contact for employees regarding office operations, workplace services, and administrative support.
- Coordinate office supply inventory, procurement activities, and vendor relationships.
- Process invoices, track expenses, and support office budget management.
- Oversee the day-to-day operations of the Toronto office, ensuring a professional, efficient, and welcoming workplace environment.
- Assist in planning and executing office improvements, relocations, renovations, and workspace optimization initiatives.
- Develop, document, and continuously improve administrative processes and operational procedures.
- Lead or support special projects and cross-functional initiatives, including operational improvements, workplace enhancements, and business process optimization.
- Coordinate and support internal events, meetings, employee engagement initiatives, and company-wide activities.
- Prepare reports, presentations, and administrative materials for leadership as required.
Skills & Requirements
- High level of professionalism, discretion, and personal integrity.
- Strong interpersonal and relationship-building skills, with the ability to work effectively across all levels of the organization.
- Excellent organizational, project management, and prioritization abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong problem-solving skills with a proactive, solutions-oriented mindset.
- Ability to manage multiple initiatives simultaneously and adapt to changing business needs.
- Self-starter who thrives in a fast-paced environment with minimal supervision.
- Exceptional attention to detail and follow-through.
- Flexible and willing to support a wide range of operational, administrative, and project-based activities.
