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Sunnybrook

Patient Care Coordinator - Tory Trauma Program - Temporary Full-Time 2026-18795 (2026-18795)

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 19, 2026
Experience: RN with 3+ years of frontline trauma and neurosurgery experience
Posted: Sep 23, 2026

Original job description

Summary of Duties

Review daily all Tory Trauma Program trauma and neurosurgery patients in the ED and off-service beds.
Coordinate daily care planning and communication with MRP services, consulting teams, patients, and families to support timely discharge and follow-up.
Facilitate repatriation within the Tory Trauma Program through identification, communication, coordination, and follow-up.
Complete and coordinate applications to support discharge and seamless transitions to the appropriate care setting.
Proactively identify and address barriers to care, coordinating services, imaging, and resources to optimize recovery and reduce delays.
Collaborate with Patient Flow, OR, ICU, Acute Care, and other hospital departments to identify discharge priorities, placement needs, and opportunities to improve patient flow.
Maintain regular communication with patients and families, providing updates and supporting them throughout their care journey.
Engage in trauma and neurosurgery quality improvement initiatives and support ongoing practice improvement.

Qualifications/Skills

RN with 3+ years of frontline trauma and neurosurgery experience
Demonstrated leadership experience; TL/PCC experience or DNLP preferred.
Strong knowledge of complex discharge planning, repatriation, rehabilitation applications, OH@Home,SB2H, discharge summaries, and care coordination required
Able to work effectively across all Tory Trauma Program care areas, including ICU.
Demonstrated patient and family advocacy and commitment to patient-centred care.
Strong understanding of operational priorities, patient flow, resource utilization, and competing demands.
Demonstrated conflict resolution and relationship management skills, with the ability to navigate challenging situations respectfully and effectively.
Demonstrated commitment to continuing education, professional development, and ongoing learning.
Demonstrated ability to adapt to changing priorities and manage multiple demands.
Able to work independently and collaboratively in a fast-paced, complex environment.
Excellent interpersonal, communication, critical thinking, and problem-solving skills.
Excellent attendance and reliability.

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More about this job

Responsibilities

Coordinate daily care planning, communication, repatriation, and discharge transitions for trauma and neurosurgery patients across emergency, inpatient, and other program areas. Identify and address barriers to care, support patient flow and follow-up, communicate with patients and families, and contribute to quality improvement.

Requirements

Requires an RN with at least three years of frontline trauma and neurosurgery experience; leadership experience is required, with TL/PCC experience or DNLP preferred. Candidates need strong discharge-planning and care-coordination knowledge, patient and family advocacy, effective communication and conflict-resolution skills, and the ability to manage competing priorities independently and collaboratively.

Skills

Trauma Care Coordination
Neurosurgery Care Coordination
Complex Discharge Planning
Repatriation Coordination
Rehabilitation Applications
Patient Flow Management
Care Transitions
Patient and Family Advocacy
Conflict Resolution
Relationship Management
Critical Thinking
Problem-Solving
Interdisciplinary Communication
Quality Improvement
Resource Utilization
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Registered Nurse
Trauma Program
Neurosurgery
Emergency Department
Intensive Care Unit
Care Planning
Discharge Planning
Repatriation
Rehabilitation Applications
OH@Home
SB2H
Discharge Summaries
Care Coordination
Patient Flow
Operating Room
Acute Care
Patient and Family Advocacy
Quality Improvement
Resource Utilization
Patient-Centred Care
Conflict Resolution
Relationship Management
Continuing Education
Professional Development

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