Original job description
We are looking for a detail-oriented and approachable Receptionist to support daily front desk operations in Ontario. This role is ideal for someone who enjoys creating a positive first impression, keeping the reception area organized, and assisting with a range of administrative tasks. The successful candidate will help ensure visitors, employees, and deliveries are handled efficiently while contributing to a smooth and welcoming office environment.
Responsibilities:
• Welcome visitors and direct them appropriately while providing courteous and attentive service at the front desk.
• Respond to incoming questions in person, by phone, and through email, resolving routine matters and forwarding more complex concerns to the right team.
• Oversee access to the office by following entry procedures and supporting badge coordination for staff and guests.
• Keep the reception and common front office areas tidy, presentable, and ready for daily business activities.
• Arrange meeting room bookings, support parking coordination, and help manage visitor logistics throughout the day.
• Sort incoming mail, prepare outgoing packages, and coordinate courier pickups and deliveries.
• Track office supply levels, place replenishment requests when needed, and help maintain orderly storage of materials.
• Provide administrative assistance through data entry, document filing, and record organization to support office efficiency.
• Previous experience in a receptionist, front desk, or customer-facing administrative position.
• Strong verbal and written communication skills with a detail-oriented and service-oriented approach.
• Ability to manage a multi-line phone system and handle inquiries accurately in a fast-paced setting.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Solid organizational skills with attention to detail in scheduling, filing, and data entry tasks.
• Comfortable coordinating appointments, meeting spaces, and visitor-related requests.
• Demonstrated interpersonal skills and the ability to interact effectively with visitors, staff, and external contacts.
