Job Summary
The Membership Sales Specialist reports directly to the General Manager of 10XTO and is responsible for welcoming and engaging with prospective members, cultivating new membership sales, as well as providing excellent service to existing members. We are looking for someone who is friendly, resourceful, and creative to help drive sales initiatives forward and to engage with prospective and current members.
Role and Responsibilities
- Responsible for selling club memberships.
- Proactively generate leads for potential individual and corporate members.
- Driven self-starter who is adaptable to working with varied personality types.
- Goal orientated and has track record of meeting sales objectives and targets.
- Collaborate with both internal teams and prospects.
- Able to think on feet and effectively communicate possible solutions.
- Host lead generating events and workshops.
- Conduct pre-planning activities each month including strategic outreach, for securing
member referrals.
- Build rapport and lasting relationships with prospective and current members.
- Proactively provide analysis of membership-related trends and communicate information with the team.
- Lead research in deepening member value and engagement.
- Ensure efficient and effective systems for membership.
- Ensure superior customer service.
Qualifications
- Previous sales experience preferred.
- An entrepreneurial spirit.
- Excellent verbal and written communication skills.
- Enthusiastic, energetic, personable and friendly disposition.
- Personal passion for health and fitness.
- Strong time management skills and practices.
- College Diploma or Bachelor degree in Sport or Business Administration, or a related field, is preferred.
- Experience working with Club Automation membership software preferred.
- Previous experience or knowledge of fitness facility or athletic club operations and sales is preferred.
- Flexible shift availability including evenings, weekends and holidays. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the club. In addition, attendance at all scheduled training sessions and meetings is required.
Hotel X Toronto is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process.
This posting represents a current vacancy and Hotel X Toronto does not use artificial intelligence to screen, assess, and/or select applicants.
Qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.
We thank all applicants; however, only those selected for an interview will be contacted.
