Role Description • Design, develop, and execute test strategies, test plans, and test cases for Salesforce applications. • Perform functional, integration, regression, system, and user acceptance testing. • Validate Salesforce Marketing Cloud (SFMC) campaigns, journeys, automations, data extensions, audience segmentation, and email communications. • Conduct ETL testing to verify data movement, transformation logic, data quality, and reconciliation across systems. • Validate Salesforce integrations with upstream and downstream applications. • Develop and maintain automation test frameworks using Selenium, Playwright, or similar tools. • Execute API testing and integration testing using tools such as Postman or REST-based frameworks. • Identify, track, and manage defects through resolution. • Collaborate closely with Business Analysts, Developers, Product Owners, and Business Stakeholders. • Participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. • Ensure compliance with quality standards, testing best practices, and regulatory requirements.
Generic Managerial Skills, If any Required Skills Salesforce Testing • Hands-on experience testing Salesforce applications. • Strong understanding of Salesforce Sales Cloud, Service Cloud, and Salesforce Marketing Cloud (SFMC). • Experience validating: o Journey Builder o Automation Studio o Email Studio o Contact Builder o Data Extensions o Audience Segmentation o Campaign Management ETL & Data Testing • Strong experience in ETL/Data Warehouse testing. • Ability to perform source-to-target validation. • Expertise in data reconciliation and data quality validation. • Strong SQL skills with experience querying large datasets. Automation Testing • Hands-on experience with one or more automation tools: o Selenium o Playwright o Cypress (good to have) • Experience developing reusable automation frameworks. • Knowledge of CI/CD pipelines and automated testing practices. API Testing • Experience testing REST/SOAP APIs. • Hands-on experience with Postman or similar tools. Testing Methodologies • Functional Testing • Integration Testing • Regression Testing • End-to-End Testing • Agile Testing Preferred Qualifications • Experience in the Banking, Financial Services, or Payments domain. • Knowledge of customer communications, marketing platforms, and campaign management processes. • Exposure to cloud-based data platforms and enterprise integrations. • Salesforce certifications are an added advantage. Educational Qualifications • Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field. Nice to Have • Salesforce Marketing Cloud Certification. • Experience with data migration projects. • Experience with Azure DevOps, Jira, or similar ALM tools. • Exposure to performance or security testing. Key Competencies • Strong analytical and problem-solving skills. • Excellent communication and stakeholder management abilities. • Ability to work independently in a fast-paced Agile environment. • Strong attention to detail and focus on quality. Key Words to search in Resume Salesforce QA,SFMC QA,ETL testing, playwright, selenium
