Our client is seeking a Senior Product Manager to lead product planning, strategy, development, and delivery throughout the product lifecycle. The role requires extensive experience managing large-scale digital transformation initiatives, delivering user-centric products, and working with cross-functional teams in complex IT environments. The successful candidate will be responsible for defining product vision, managing product roadmaps, prioritizing requirements, collaborating with engineering teams, and ensuring product outcomes align with business objectives and customer needs.
Key Responsibilities
- Lead end-to-end product planning, strategy, execution, and delivery throughout the product lifecycle, ensuring alignment with organizational objectives and business priorities.
- Define, develop, and communicate a clear product vision and strategy that addresses customer needs, business challenges, and long-term organizational goals.
- Develop, maintain, and continuously refine product roadmaps based on business priorities, stakeholder requirements, customer impact, and technical feasibility.
- Gather, analyze, document, and prioritize business and customer requirements, translating them into actionable product requirements, epics, user stories, and acceptance criteria.
- Lead product discovery activities, stakeholder interviews, and requirements-gathering sessions to identify user needs, product gaps, and opportunities for improvement.
- Own and manage the product backlog, ensuring features and requirements are appropriately prioritized based on business value, customer impact, dependencies, and available resources.
- Work closely with cross-functional teams, including engineering, business analysts, UX/UI designers, architects, and technical stakeholders, to support successful product development and delivery.
- Manage competing priorities, delivery timelines, stakeholder expectations, and resource constraints while maintaining strong client relationships.
- Develop and maintain product documentation, including Market Requirements Documents (MRDs), Product Requirements Documents (PRDs), feature prioritization, and supporting business justifications.
Must-Have Qualifications
- Minimum 5+ years of product management experience in IT, digital services, or technology-driven environments.
- Proven experience leading large-scale digital or IT transformation projects and delivering user-centric products in complex organizational environments.
- Strong hands-on experience with Agile delivery, Scrum, and Lean product development methodologies, including working with cross-functional teams.
- Demonstrated experience developing, maintaining, and executing product roadmaps aligned with business strategies, organizational priorities, and customer requirements.
- Hands-on experience with product backlog management, feature prioritization, sprint planning, and release planning.
- Proven ability to define, communicate, and execute product vision and strategy while balancing customer needs, business objectives, and technical constraints.
- Experience defining, monitoring, and tracking product KPIs to evaluate performance, measure business outcomes, and support data-driven decision-making.
- Strong experience gathering and documenting business and functional requirements, including preparing MRDs, PRDs, and product feature justifications.
- Demonstrated ability to collaborate with software engineering teams, business analysts, technical architects, and other stakeholders to ensure successful product delivery.
- Experience conducting product discovery, stakeholder workshops, requirements-gathering sessions, and product demonstrations.
- Excellent verbal and written communication, presentation, facilitation, and documentation skills.
- Proven ability to engage effectively with executive sponsors, senior leadership, business stakeholders, and technical teams.
- Experience leading product roadmap discussions, stakeholder presentations, product demonstrations, and regular project status meetings.
Nice-to-Have Qualifications
- Previous experience working with the Ontario Public Service (OPS), Government of Ontario ministries, or other Canadian public sector organizations.
- Experience delivering digital products or leading IT transformation initiatives within government or public sector environments.
- Familiarity with OPS IT project governance and architectural governance processes, standards, and approval frameworks.
- Knowledge of OPS Digital standards, including digital service delivery principles and user-centric design practices.
- Understanding of accessibility standards and requirements applicable to public sector digital products and services.
- Knowledge of OPS cybersecurity standards, security considerations, and compliance requirements for government IT solutions.
- Experience working with public sector stakeholders, governance bodies, technical architecture teams, and executive leadership.
- Familiarity with government procurement processes, vendor coordination, and third-party technology partnerships.
- Experience conducting beta testing, pilot programs, and product validation initiatives.
