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Heavy Duty Cleaner Casual
Havergal
Toronto, Ontario
Added 4 months ago
Shift Supervisor, Full Time
Havergal
Toronto, Ontario

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Havergal

Shift Supervisor, Full Time

Toronto, ON, M5S 1H8, Canada

Full-time

Within 25 km of Vaughan · About 20.8 km from the city centre

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Job details

Job type: Full-time
Posted: Jun 19, 2026

Original job description

Organizes the chairs within the lounge area and seating area.
Checks direct staff to , cleans and refills the condiment station as required; refills the beverage cooler and food storage areas as required.
Maintains accurate records of discarded or diverted items, including removal of the items to the appropriate storage areas.
keeps items stocked based on sales volume.
Uses the WALTER clock to sign in and out for the assigned shift in a timely manner.
Follows all Optimum Service Training techniques to ensure exceptional customer service during service.
Acts with purpose and intention – uses effective time management skills.
Interacts with customers and resolves customer complaints politely and promptly.
Uses the POS system to record sales and transactions, including recording payment.
Checks all items within the assign area for expiration weekly and removed items that are past their best before date; follows FIFO and FEFO procedures at all times.
Completes fridge/freezer temperature checks and other HSQA logs as assigned by supervisor.
Must direct and interact with co-workers in order to ensure compliance with company service standards, and company inventory and cash control procedures.
Follows all uniform and jewelry policies at all times.
Must follow all health and safety and quality assurance company policies at all times.
Must complete 24/7 training with in one month of start date, and annually thereafter.

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More about this job

Responsibilities

The Shift Supervisor is responsible for overseeing daily lounge operations, including staff direction, inventory stocking, and maintaining cleanliness. They ensure exceptional customer service and strict adherence to health, safety, and quality assurance protocols.

Requirements

Candidates must be able to manage POS transactions, follow FIFO/FEFO inventory procedures, and complete mandatory 24/7 training. Strong interpersonal skills are required to resolve customer complaints and direct co-workers effectively.

Skills

Customer Service
Time Management
POS Systems
Inventory Management
FIFO/FEFO Procedures
Health and Safety Compliance
Quality Assurance
Staff Supervision
Conflict Resolution
Cash Control

Visa sponsorship

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Keywords

POS System
FIFO
FEFO
HSQA Logs
Optimum Service Training
Inventory Control
Cash Control
Food Storage
Customer Service
Health and Safety
Quality Assurance
Shift Management

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Heavy Duty Cleaner Casual

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