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Ref: RQ11732 Contract – 11 Months (Extension Possible) Onsite – Toronto (21 College St)
Posted Date: 2026-10-20
Location: Onsite – Toronto (21 College St)
Public Sector Experience: Required – OPS / Public Sector
Contract End Date: 2027-10-05 *
Rate: $66/hour
Overview
Justice Technology Services, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Training Specialist to support the Justice Video Network (JVN) program. The successful consultant will lead the planning, design, development, and delivery of training programs and materials for JVN audio-visual and videoconferencing technologies. This is a fully onsite role based in Toronto, working directly with end-users across the justice sector.
Key Responsibilities
- Coordinate and provide leadership for the planning, design, development, delivery, evaluation, and ongoing support of training programs for Justice Video Network (JVN) technologies
- Deliver in-person and virtual training sessions to JVN end-users, including both group and individual formats
- Develop and maintain training materials including e-learning modules (using Adobe Captivate), user manuals, quick reference guides, and associated communication products
- Assist with the development of graphic user interface designs and coordinate user acceptance test cases and testing activities
- Conduct training needs assessments and tailor training delivery methods based on the needs of various user groups
- Apply adult education principles including learning needs assessment, program design, and development strategies
- Ensure all training materials and e-learning modules comply with AODA accessibility requirements
- Prepare and deliver reports and training-related communications to stakeholders
- Facilitate discussions and encourage active participation across diverse learner audiences
- Collaborate with project managers and team members through 1:1 meetings, team meetings, and documentation on SharePoint
Must-Have Requirements
- Minimum 5 years of hands-on experience with audio and videoconferencing technology, including hardware (cameras, displays, microphones, audio amplification, input/output connectors, touch panel controllers) and software platforms
- Minimum 10 years of adult training experience, including in-person and remote delivery for groups and individuals
- Demonstrated experience designing, developing, and delivering training programs including e-learning interactive modules
- Proficiency with Adobe Captivate for e-learning module development
- Strong writing skills with demonstrated ability to create clear, professional training materials, user manuals, and documentation
- Experience with scenario-based and practical teaching methodologies using real-world use cases
- Ability to translate complex technical concepts into plain, accessible language for diverse audiences
- Familiarity with AODA requirements for interactive e-learning and written manuals
- Proficiency with software applications including word processing, spreadsheets, presentation tools, and web-based facilitation platforms
- Security clearance at the CRJMC level (or ability to obtain)
Nice-to-Have Skills
- 5+ years of public sector or Ontario government experience
- Experience reviewing control system graphic user interfaces based on business requirements
- Experience with business analysis and supporting user acceptance testing activities
Work Environment
This is a fully onsite position, five days per week, located at 21 College Street, Toronto. The role operates within a structured project environment with regular collaboration through 1:1 meetings, team meetings, and shared documentation on SharePoint. A CRJMC security clearance is required for this engagement. No travel expenses are provided beyond the primary work location.
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- Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.
