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Ref: RQ11617 Contract – 6 Months (Extension Possible) Onsite – Toronto
Posted Date: 2026-10-23
Location: Onsite – Toronto
Public Sector Experience: Required – OPS / Public Sector
Contract End Date: 2027-05-06 *
Rate: $63/hour
Overview
The Government Services Integration Cluster, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Junior UX Designer to join their team on a fully onsite engagement in Toronto. The successful candidate will design intuitive, user-centered digital interfaces across a range of government products and platforms. This role involves end-to-end UX work - from user research and discovery through to wireframing, prototyping, and usability testing.
Key Responsibilities
- Create effective, user-friendly, and visually appealing interfaces for web and mobile applications
- Design the overall functionality of digital products to ensure a seamless user experience, iterating based on user-testing results
- Design user interfaces for various projects including digital displays, publications, media, and other creative materials
- Apply a user-centered design approach to rapidly test and iterate on designs
- Conceive and conduct user research, interviews, and surveys, and translate findings into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes
- Define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users
- Manage end-to-end user research processes from participant recruiting through to synthesis
- Facilitate the client's product vision by researching, conceiving, sketching, and prototyping experiences optimized for a wide range of devices and interfaces
- Identify design problems and devise elegant, scalable solutions
- Make strategic design and user-experience decisions related to core and new functions and features
- Gather and incorporate user feedback to configure and improve existing interfaces
- Collaborate closely with developers, QA specialists, and business stakeholders to achieve common project goals
Must-Have Requirements
- Demonstrated experience creating GUI designs based on user interaction and performance
- Experience as a UX Designer, Interactive Designer, UI Designer, or similar role, designing for web and mobile applications
- Proven ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users
- Experience managing end-to-end user research from recruiting to synthesis
- Proficiency with design and prototyping tools, including Figma and Canva
- Thorough understanding of the limitations and appropriate use of web development technologies
- Experience conceiving and conducting user research, interviews, and surveys, translating them into sitemaps, user flows, journey maps, wireframes, mockups, and prototypes
- Ability to work with the Ontario Design System
- Knowledge of the Ontario Digital Service Standard
Nice-to-Have Skills
- Knowledge of accessibility testing practices
- Proficiency in designing with accessibility in mind, meeting WCAG 2.1 AA requirements
- Experience with complex design challenges, particularly involving legacy systems and nuanced stakeholder or approval relationships
- Prior experience in the Ontario Public Service (OPS) or broader public sector
Work Environment
This is a fully onsite role, 5 days per week, based in Toronto. The engagement runs approximately 6 months with one possible extension term. No security clearance is required. The role involves collaboration with cross-functional teams including developers, QA specialists, and business stakeholders, working across different organizational levels.
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- Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.
