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About this service
You can contact Dhruv Chawla about customer enquiries. The work centres on answering questions, finding the right information and following up when a request needs another team.
Relevant experience
- Performed troubleshooting of VPN, network access, OS-level logs, and application errors.
- Created and maintained documentation, SOPs, and knowledge-base articles to streamline support and reduce recurring issues by 40%.
Contact Dhruv Chawla
Mention the questions customers ask most, the channels they use and which issues need to go to a supervisor.