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About this service
You can contact Kerwyn Prescod about customer enquiries. The work centres on answering questions, finding the right information and following up when a request needs another team.
Relevant experience
- Implementation of a corrective action reporting system linking Customer Service field quality reported issues to an ongoing engineering corrective action plan. After system implementation field related issues dropped to less than 1% year over year
Contact Kerwyn Prescod
Mention the questions customers ask most, the channels they use and which issues need to go to a supervisor.