Profile saved
MF
About this service
You can contact Michael Fidale about customer enquiries. The work centres on answering questions, finding the right information and following up when a request needs another team.
Relevant experience
- PMO Team Lead and Customer Service Manager - LGC Standards Apr 2026 - present Directed global site change management efforts by leading functional workstreams for the Gross Margin Expansion program, ensuring seamless technology and site transfers with minimal disruption. Drove seamless project execution and technology site transfers by developing detailed project plans, coordinating cross-functional activities, and proactively mitigating delivery risks. Engineered customer transition strategies by designing order fulfillment pathways and onboarding architectures for large-scale acquisitions and site mergers.
Contact Michael Fidale
Mention the questions customers ask most, the channels they use and which issues need to go to a supervisor.