Profile saved Nov 7

Samik Gulati

Customer service & retail operations · Counselling & mental health

Vaughan, ON

Ask about availability, timing and a quote.

About

Motivated Business Management student at Toronto Metropolitan University with experience in banking, customer service, community recreation, coaching, and team supervision. Demonstrated leadership, problem-solving, conflict-resolution, and communication skills, with experience supporting customers, families, children, and staff in fast-paced environments. Recognized for reliability, professionalism, and the ability to create positive and inclusive team and customer experiences.

Services

Services to discuss

Suggested from their experience. Ask about scope and availability.

Customer enquiries
You can contact Samik Gulati about customer enquiries. The work centres on answering questions, finding the right information and following up when a request needs another team.
Camp activity support
You can contact Samik Gulati about camp activity support. The focus is on the child’s daily routine, supervision needs and activities appropriate to their age.
Team scheduling and supervision
You can contact Samik Gulati about team scheduling and supervision. A typical assignment starts with the records or requirements involved and a clear account of the decision or document you need.
Team supervision
You can contact Samik Gulati about team supervision. A typical assignment starts with the records or requirements involved and a clear account of the decision or document you need.
Customer issue resolution
You can contact Samik Gulati about customer issue resolution. The work centres on answering questions, finding the right information and following up when a request needs another team.

Roles

Customer Service Representative Sept 2025 – May 2026 BMO Bank of Montreal
Camp Supervisor June 2026 – Sept 2026 City of Richmond Hill
Camp Counsellor June 2021 – Sept 2025 City of Richmond Hill
Cricket Coach Jan 2024 – Sept 2025 Vaughan Cricket Club

Skills

Experience and credentials

Selected work

Provided professional and friendly service by addressing customer inquiries, concerns, and day-to-day banking needs. Supervised staff and coordinated daily camp operations to support safe, organized, and engaging programming. Handled behavioural and operational issues using sound judgment, conflict-resolution skills, and established procedures. Supported staff performance, scheduling, and team coordination while maintaining high standards of safety and professionalism. Supervised campers and supported daily programming while prioritizing safety, engagement, and inclusion.

Education

Toronto Metropolitan University, Ontario 2025 – Present Lending Consortium Toronto Metropolitan University, Ontario 2025 – Present Business Management