About SysAid
AI that gets IT work done. Not AI that answers questions.
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Toronto, Ontario
- Founded
- 2002
- Company type
- Privately Held
Most AI tells IT what to do. SysAid's AI does it.
SysAid pairs world-class ITSM with agentic AI built to act from day one: resolving incidents, fulfilling requests, triggering workflows, and deploying changes without anyone touching them. It's not a chatbot. It's the only platform built to run agentic AI on the guardrails your team sets, with every action logged and every rule visible.
Incident management, request fulfillment, change management, problem management, CMDB, SLAs, and knowledge management all run in one platform. Live in weeks, not months. No black box, no code, no developers needed.
Your team stops drowning in repeat requests and starts driving the projects that actually move the business forward. End users get instant answers in natural language, without waiting on a ticket. And when results happen, you have the visibility to prove it to leadership.
SysAid serves IT Directors and VPs of IT, CIOs and CISOs, and the hands-on IT teams doing the work, at growing and enterprise organizations that want AI that acts, not just advises.
Specialties
- IT Help Desk
- Knowledge Base
- Asset Management
- ITIL Change
- Incident
- Problem Management
- SLA /SLM
- IT Benchmark
- Patch Management
- Remote Control
- End-User Portal
- Monitoring
- Mobile Device Management (MDM)
- Live Chat
- Password Reset
- Mobile Apps
- Tasks & Projects
- Service Automation
- Customer Support
- SaaS
- Service Management
- ITSM
- Generative AI
- Conversational AI
- Chatbot
- and Agentic AI
Company locations
80 Atlantic Ave Toronto Ontario M6K 1X9, 5th Floor, Toronto, Ontario M6K 1X9, CA
Sderot Sha'ul HaMelech 37, Tel Aviv-Yafo, Israel 6492806, IL
Av. Ibirapuera 2907, cj. 603, Moema, Sao Paulo, cj. 603, Moema 04029-200, BR
PO BOX 4064, CARLINGFORD , NORTH NSW 2118, AU
80 Wells House Road, London, England NW10 6, GB
303 Wyman St, Suite 300, Waltham, Massachusetts 02451, US
Locations on the company profile may be outside this area. Not every location is hiring.
On LinkedIn
- Followers
- 49,945
- People linked to this company
- 269
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
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