Date Posted: 11/12/2026
Req ID: 50993
Faculty/Division: Vice-Provost, Students
Department: Accessibility Services
Campus: St. George (Downtown Toronto)
Position Number: 00042502
Existing Vacancy: Yes
Description:
About us:
Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.
Within Student Life, the cluster of Student Life Programs and Services, supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units: Academic Success, Accessibility Services, Career Exploration & Education, Clubs & Leadership Development, Indigenous Student Services, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and TCard Services. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students' diversity.
In support of U of T’s vision, Student Life Programs and Services is committed to creating diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here.
To align with our strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities to apply.
Your opportunity:
Under the direction of the Assistant Director of Accessibility Services, the incumbent supervises the day to day work of the Neurological Accessibility Advisor teamand provides case management leadership in the provision of academic accommodations in a university setting for students with neurological disabilities including but not limited to learning disabilities, ADHD, ASD and Acquired Brain injury. The incumbent reviews new registration packages upon request and triages new intakes to members of the team providing initial direction to advisors in reviewing documentation and file management. In addition, the incumbent provides training for new Accessibility Advisors, and gives input into the development of effective practices, procedures and processes to ensure the effective delivery of accessible services and supports within Accessibility Services. Also co-supervises the Autism Support Coordinator along with the Learning Team Lead and helps staff to understand psychoeducational and neuropsychological assessment reports and keeps abreast of developments in these assessment areas. The incumbent reads, interprets, and discusses psychoeducational and neuro-psychoeducational assessments, in addition to Individual Education Plans and clinical documentation submitted by healthcare providers.
The incumbent works with staff and faculty to develop effective and appropriate accommodations in complex circumstances considering the academic integrity of the program of study, safety to self and others, due process and effective cost management. The incumbent liaises with Academic Progress & Support and Crisis as well as registrars and faculty within academic programs. The incumbent is responsible for navigating academic accommodation requests in a variety of academic programs, including professional faculty sessions. The Incumbent would negotiate accommodations, often supporting the Accessibility Advisors on the team with drafting and responding to complex accommodation requests.
The incumbent attends meetings and makes presentations within and outside the University community that promote an understanding of the work of Accessibility Services and the needs of students with disabilities, including an emphasis on transition support programming for students entering postsecondary education settings. The incumbent provides input into effective communication strategies for students, faculty and staff.
The Accessibility Team Lead (Neurological) maintains a caseload of students with disabilities with an emphasis on expertise in specific areas of disability and complexity (Learning Disabilities, ADHD, ASD, brain injuries, concussion), with the capacity to accommodate other students studying on a full or part time basis in a wide variety of undergraduate and graduate and professional programs.
The Accessibility Team Lead (Neurological) acts as a consultant on disability issues to faculty across the University, academic and administrative staff, as well as students. The Team Lead is responsible for developing and maintaining relationships of mutual support with academic programs within the University.
Your responsibilities will include:
- Directing the activities of a group of staff-appointed employees all performing a similar function; triaging complex cases to appropriate staff including considerations of workload, staff expertise, and vacancies
- Providing case management support to students requiring the coordination of multiple services, including external healthcare practitioners
- Responding to escalated complaints using informal negotiation skills
- Facilitating psychoeducational workshops that promote the development of coping strategies and skills
- Developing and implementing academic and/or social skill building programs independently
- Developing components of learning support programs
- Developing accommodation plans for students based on their learning profile and documentation
- Collaborating with other Team Leads on planning and implementing workflows for a group including new initiatives related to registration and ongoing accommodations Navigating group dynamics with skill, trust, and collaboration
- Promoting and encouraging professional development among team to strengthen skillset
Qualifications:
Essential Qualifications:
- Master's Degree in psychology (MPsy), a disability related profession or field with a focus on applied clinical training
- Minimum five years experience in the provision of accommodations for students in post-secondary settings, case management experience with young adults with a wide range of neurological disabilities, experience in leading and supervising a team including navigating group dynamics with skill, trust, and collaboration.
- Experience in community based case management, counselling skills, and the needs of students with disabilities is required,
- Experience in a cognitive rehabilitation setting/school setting including a hospital setting or rehabilitation clinic
- Ability to diplomatically and effectively navigate multiple interest holders’ needs and interests
- Experience with administering and interpreting psychoeducational/ neuro-psychoeducational assessments, with a strong psychometric background. Ability to appreciate complexity and nuance when interpreting psycho-educational assessments and deciding accommodations
- Must have demonstrated expertise in developing, implementing and monitoring accommodations for academic programs for adults with disabilities. Ability to provide creative solutions when problem-solving accommodations and accommodation-related requests, particularly in clinical settings
- Must have demonstrated experience in working with adults with mental health disabilities with the requisite counselling skills for the role.
- Demonstrated experience in working within a strong network environment while maintaining role clarity among partners.
- Ability to read and interpret various assessments and reports (e.g. Learning Disability, ADHD, Neurological, Psychoeducational).
- Excellent computer skills e.g. Word, Excel, PowerPoint, Internet, email, data management system.
- emonstrated understanding of disability and student success issues in the post-secondary environment. Ability to advise students in an academic context.
- Must have a commitment to the principles of equity and inclusion and be able to demonstrate an understanding of the implications of intersectionality as it relates to a students' success at university and in a broader context. Knowledge of the Human Rights Code and its application within post-secondary education.
- Must understand the strengths and challenges of adults with disabilities and have knowledge of intersectional cultural views of disability.
- Must be able to communicate clearly and professionally (both orally and in writing).
- Must have the ability to coordinate logistics with regards to locations; negotiate role clarity and partnerships, maintain strong care and referral pathways, problem solve complex situations and work in constantly evolving situations.
- Demonstrated ability to synthesize knowledge and display sound judgment, problem solving skills, attention to detail and a high degree of accuracy.
- Must demonstrate superior organizational skills, and a proven ability to multi-task, prioritize varying volumes of inquiries and work well under pressure in a fast paced environment with strict deadlines.
- Ability to work effectively both independently and within a team environment.
- Flexibility, sensitivity, creativity and commitment to work in this area are essential. Flexibility in thinking/ problem solving
To be successful in this role you will be:
- Communicator
- Multi-tasker
- Organized
- Problem solver
- Resourceful
- Team player/ collaborator
- Flexibility in thinking
Closing Date: 11/26/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 15 -- $101,242 with an annual step progression to a maximum of $129,471. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Divisional HR Office Email: cahrs.recruitment@utoronto.ca
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
Job descriptions are available upon request for internal applicants.
