Jobs in Vaughan

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Within 25 km of Vaughan

Added 1 day ago
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Account Manager
Vieira & Associates Insurance Brokers Ltd.
Toronto, ON
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Vieira & Associates Insurance Brokers Ltd.

Account Manager

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posted: Nov 9, 2026

Original job description

Company Description Vieira & Associates Insurance Brokers Ltd. is a property and casualty (P&C) insurance brokerage serving clients in Toronto and Bradford, Ontario. The brokerage provides tailored insurance solutions for home, auto, and business coverage, supporting individuals, families, and organizations with their risk management needs. As an independent brokerage, Vieira & Associates focuses on personalized service, offering clients guidance in selecting policies that fit their unique circumstances. Team members work closely with clients and insurers, contributing to a collaborative environment centered on trust, expertise, and long-term relationships.

Role Description The Account Manager is a full-time, on-site role located in Toronto, ON. This position is responsible for managing a portfolio of personal and commercial lines clients, including home, auto, and business accounts. Day-to-day tasks include responding to client inquiries, providing coverage explanations, processing policy changes, renewals, cancellations, and new business quotes. The Account Manager will liaise with insurance carriers, prepare documentation, follow up on claims, and ensure accurate and timely data entry in internal systems. The role also involves identifying cross-selling opportunities, maintaining organized records, and supporting compliance with brokerage and regulatory standards while delivering consistent, professional customer service.

Qualifications

Client service and relationship management skills, including clear communication, active listening, and the ability to handle inquiries and resolve issues professionally.
Organizational and administrative skills, such as attention to detail, time management, and proficiency in maintaining accurate records and documentation.
Technical insurance knowledge or aptitude, with the ability to learn and apply concepts related to P&C insurance, including home, auto, and business coverage.
Computer literacy, including comfort with brokerage management systems, email, office productivity software, and data entry.
Ability to work collaboratively with colleagues and insurers, while independently prioritizing tasks in a fast-paced environment.
RIBO licence:
Prior experience in insurance brokerage, customer service, or account management is an advantage.

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More about this job

Responsibilities

Manage personal and commercial insurance accounts by responding to client inquiries, explaining coverage, processing policy changes and renewals, and preparing quotes. Coordinate with insurers, maintain accurate records and documentation, follow up on claims, identify cross-selling opportunities, and support compliance while providing professional customer service.

Requirements

Candidates should have strong client service, communication, organizational, administrative, and computer skills, along with the ability to learn and apply P&C insurance concepts. A RIBO licence is specified, and prior experience in insurance brokerage, customer service, or account management is an advantage.

Skills

Client Service
Relationship Management
Clear Communication
Active Listening
Issue Resolution
Organization
Attention To Detail
Time Management
P&C Insurance Knowledge
Computer Literacy
Data Entry
Recordkeeping
Policy Administration
Cross-Selling
Collaboration
Task Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Property And Casualty Insurance
Insurance Brokerage
Personal Lines
Commercial Lines
Home Insurance
Auto Insurance
Business Insurance
RIBO Licence
Client Inquiries
Coverage Explanations
Policy Changes
Renewals
Cancellations
New Business Quotes
Insurance Carriers
Claims Follow-Up
Data Entry
Brokerage Management Systems
Email
Office Productivity Software
Cross-Selling
Compliance
Risk Management
Customer Service
Account Management

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