Axe Recruiting has been exclusively retained to identify an Account Manager for a rapidly growing, technology-enabled consumer adoption platform that helps major brands connect with Gen Z and the next generation of consumers.
Our client is not a traditional marketing agency. The company has built a platform and consumer network capable of activating communities at scale - ambassador programs, content, events, grassroots campaigns and coordinated real-world engagement. The objective is not impressions; it is consumer adoption, brand momentum and measurable demand: ambassadors activated across campuses, multi-market consumer campaigns, social conversation around a launch, thousands of consumers mobilized around a commercial objective.
The Role
The Account Manager sits between the client and the internal execution team. You work directly with assigned brands to understand their goals, shape campaign strategy, set clear expectations and identify opportunities to expand the relationship - then translate those priorities into clear deliverables for the Brand Manager who owns day-to-day execution.
The Account Manager owns the relationship and strategy. The Brand Manager owns the execution
This is an opportunity for someone who enjoys being close to both the client and the work, with more genuine ownership than a traditional agency structure typically allows.
What You Will Own
Client relationship management.
- Serve as the primary day-to-day relationship owner for assigned accounts, with a strong understanding of each client’s brand, audience and commercial objectives.
- Lead regular client conversations, campaign updates and strategic discussions; anticipate questions and opportunities rather than waiting for the client to raise them.
- Build the trust and long-term relationships that drive both campaign success and retention.
Campaign strategy
- Translate client goals into clear campaign strategies, priorities and deliverables, and define with the client what success looks like.
- Determine how the platform, ambassador network and activation programs can best support each objective, refining direction as campaigns evolve.
- Bring ideas and recommendations to the client rather than simply taking orders.
Internal translation and oversight.
- Ensure the Brand Manager has the context, information and resources to execute successfully, and that execution stays aligned with client strategy.
- Maintain high-level visibility across assigned campaigns; review progress and close gaps before they reach the client.
- Help prioritize competing requests and keep communication flowing between the client-facing and execution sides of the business.
Account growth and retention. This is not a pure servicing role. You will identify opportunities to expand campaigns and programs, recognize upsell potential, support renewals and re-signing discussions, flag renewal risk early, and help move relationships from short-term campaigns toward larger, more durable partnerships. The strongest Account Managers understand that excellent service and account growth are closely connected.
Campaign activity will occasionally include evening and weekend events.
What We Are Looking For
Approximately 3–5 years of relevant experience in account management, client services, experiential or integrated marketing, brand activation, field or campus marketing, agency account work, CPG, beverage/lifestyle brands, entertainment or sponsorship, or technology-enabled marketing platforms. We are particularly interested in people who have owned meaningful client relationships and know how to balance client expectations with the realities of execution.
The right candidate is client-focused (someone a client genuinely wants to call), strategic (asks what the client is trying to accomplish, not just what needs doing), commercially minded, organized across multiple accounts, a strong communicator at every level, proactive (updates before they’re requested, problems solved before they escalate), comfortable leading through influence, and genuinely interested in consumer culture.
What This Role Is Not
This is not a sales role focused on prospecting and closing new logos, and it is not a pure project-management role. You sit at the intersection of client relationship + strategy + commercial growth + campaign leadership - protecting the relationship while also challenging the client and ensuring the internal team knows exactly what to deliver.
Compensation & Benefits
- $80,000–$85,000 CAD total target compensation (base plus performance bonus/commission, including client retention and renewal incentives), depending on experience.
- Equity participation, approximately 0.1%–0.5% depending on candidate and overall package.
- Comprehensive health benefits. • Direct exposure to major consumer brands and campaigns operating across Canada and the U.S.
Hybrid Environment
Candidates should be located in Toronto or the Greater Toronto Area and able to work from the office at least two days per week. The company (~20 employees) is actively building its culture, making in-person collaboration an important part of the role.
Career Path
The organization is deliberately building a three-level account structure:
Brand Manager → Account Manager → Account Director
Brand Managers own execution. Account Managers own client strategy, relationships and account growth. Account Directors oversee the wider account function. Perform well at this level and there is a clear, intended runway into broader client and commercial responsibility.
