Job Description:
We are looking for an Account Manager to support the execution and management of direct and
programmatic digital advertising campaigns. The role will partner closely with Account Executives, clients,
internal teams, ad operations teams, and external stakeholders to ensure accurate campaign implementation,strong delivery, effective optimisation, and high-quality client service.
The ideal candidate is detail-oriented, analytical, strategic, client-focused, and comfortable working in a
fast-paced digital advertising environment.
Responsibilities:
- Manage and support high-profile and complex video and display advertising campaigns across digital
platforms.
- Set up and implement campaigns accurately across ad servers, SSPs, and programmatic platforms.
- Manage end-to-end campaign implementation, including creative trafficking, ad tags, and campaign
setup.
- Coordinate with clients, Account Executives, DSPs, SSPs, creative teams, and other stakeholders.
- Collect campaign assets and coordinate creative kickoff meetings.
- Review creative assets to ensure they meet technical specifications and communicate required
changes.
- Monitor campaign performance, delivery, and pacing and provide optimization recommendations.
- Troubleshoot under-delivery, ad-server issues, third-party discrepancies, and campaign performance
problems.
- Test video and display creatives across OTT, mobile, and desktop environments.
- Provide campaign reporting, screenshots, delivery updates, and post-campaign performance insights.
- Maintain strong client communication regarding campaign delivery, optimization, reporting, billing, and
programmatic offerings.
- Manage custom and complex advertising solutions, including sponsorships and emerging creative
formats.
- Leverage automation wherever possible to improve campaign accuracy and operational efficiency.
- Support monthly billing reconciliation and resolve invoicing-related queries.
- Develop strong knowledge of direct advertising offerings, SSPs, and the broader programmatic
advertising ecosystem.
- Provide strategic insights and recommendations to improve campaign performance and strengthen
client relationships.
- Provide after-hours/on-call support when required for urgent client-related issues.
Requirements:
- 2-5 years of professional experience in advertising, digital media, media operations, or a related field.
- Experience in digital advertising campaign trafficking and operations, preferably across both
programmatic and direct campaigns.
- Hands-on experience with digital advertising technologies and third-party ad servers such as DCM,
Adform, Innovid, or similar platforms.
- Understanding of digital ad-serving technologies such as VAST and VPAID.
- Experience working with or understanding advertising research and verification platforms such as
Nielsen, DoubleVerify (DV), Integral Ad Science (IAS), and similar vendors.
- Strong client-facing experience with excellent written and verbal communication skills.
- Proven ability to manage multiple projects and stakeholder requests simultaneously.
- Strong analytical, problem-solving, and strategic-thinking abilities.
- Excellent attention to detail and ability to work accurately under tight deadlines.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Experience with Google Ad Manager, Operative, and/or Magnite SSP is preferred but not mandatory.
- Bachelor's degree in Media, Advertising, Marketing, or a related field is preferred.
