Jobs in Vaughan

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Within 25 km of Vaughan

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Long & McQuade Musical Instruments

Account Services Representative

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posted: Oct 28, 2026

Original job description

Title

Account Services Representative

Department

All Departments

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

925 Bloor Street W

Toronto (Bloor St.), ON

Job Description

Collection of accounts receivable, outstanding rentals, and bad debts
Credit approvals for term and balance forward accounts
Credit approvals for consumer and commercial account rentals
Assist customers inquiring about their accounts and rents
Locate new contact information for credit customers
Perform sundry account maintenance
Registration of accounts through Personal Property Registry
Work with Equifax reports and their reporting criteria
Work with Small Claims Courts system
Provide regular status reports to the Store Manager
Provide monthly status reports to the Account Services Regional Manager

Job Requirements

Must be a musician who plays at least one instrument
Must be able to work weekdays, weeknights and weekends
Excellent interpersonal, communication and negotiation skills
Ability to provide a high level of customer service, both in-store and over the phone
Thorough organizational skills
Ability to take initiative and work independently
Ability to lift and carry large boxes
Ability to take ownership of tasks and follow them through to resolution
Basic knowledge of Microsoft Office (Excel, Word, Outlook)
Experience with consumer credit and collections an asset

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More about this job

Responsibilities

Collect overdue accounts, rental payments, and bad debts; approve credit for consumer, commercial, term, and balance-forward accounts; and assist customers with account inquiries. Maintain account records, register accounts with the Personal Property Registry, work with credit reports and Small Claims Courts, and provide regular status reports to store and regional managers.

Requirements

Applicants must play at least one musical instrument, be available on weekdays, weeknights, and weekends, and demonstrate strong communication, negotiation, customer service, and organizational skills. The role also requires initiative, independent work, the ability to lift and carry large boxes, basic Microsoft Office knowledge, and the ability to follow tasks through to resolution; consumer credit and collections experience is an asset.

Skills

Credit Approvals
Customer Service
Interpersonal Communication
Negotiation
Organization
Initiative
Independent Work
Task Ownership
Microsoft Excel
Microsoft Word
Microsoft Outlook
Consumer Credit
Credit Reporting
Account Maintenance
Musical Instrument Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Outstanding Rentals
Bad Debt Collection
Credit Approvals
Term Accounts
Balance-Forward Accounts
Consumer Credit
Commercial Accounts
Account Inquiries
Contact Information Research
Account Maintenance
Personal Property Registry
Equifax Reports
Credit Reporting Criteria
Small Claims Courts
Status Reporting
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Customer Service
Collections
Retail
Musical Instrument

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