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Foundation Physiotherapy & Wellness

Administrative Lead (Etobicoke)

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 19 km from the city centre

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posted: Nov 10, 2026

Original job description

Foundation Physiotherapy and Wellness is a group of modern health care clinics located in Toronto. We are looking to add a full-time Administrative Lead at our Etobicoke location. This is the ideal job for a passionate and engaging service orientated candidate to work in a positive health care setting!

Company

Foundation Physiotherapy is a physiotherapist-owned and operated facility. We provide physiotherapy, chiropractic and massage therapy services to clients living and/or working in Toronto. At Foundation Physiotherapy, our focus is on delivering exceptional results and services, learning new techniques, advancing our capabilities, and making the healthcare environment fun!

Position Overview

We require enthusiastic individuals to regularly engage with clients, along with ensuring the clinic's experience is kept at a high quality. This position is catered to a candidate looking to gain administrative and managerial skills, along with utilizing their creative energy.

What We Offer

In-house wellness privileges, a health spending account and extended health benefits that cover drugs and dental
Completion bonus
Two weeks of paid vacation
Increases in compensation are guaranteed yearly*

The Ideal Candidate

The ideal candidate would have previous customer service experience in gym/fitness settings, retail, or catering/hospitality. Experience with billing, invoicing, collections and creating email communication would be an asset. They should have flexibility in working mornings (starting at 8:00am) and afternoons (until 4:00pm).

High quality interactions with clients
Delivering client services such as inquiries, bookings, payments
Payment reconciliation
Weekly reporting of clinic stats
Maintaining and managing accounts receivables
Managing, training, and overseeing the client experience team
Direct support to the clinic director with reporting and billing
Administrative tasks as assigned
Understanding and selling related health care services and products
Developing and delivering company promotions and onsite marketing events
Smiling, laughing and having a good time!

Skill Requirements

Leadership
Multitasking
Detail and process oriented
Meet deadlines
Creative and energetic
Telephone AND in-person communication skills
Morning and afternoon hours should be available

Foundation Physiotherapy and Wellness is an equal opportunity employer and commits to diversity and equity in the workplace. While we wish to be able to meet everyone who applies, only candidates meeting the criteria will be contacted for an interview.

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More about this job

Responsibilities

Lead and support the client experience team while handling client inquiries, bookings, payments, billing, accounts receivable, and weekly clinic reporting. Support the clinic director, promote related healthcare services and products, and develop and deliver promotions and on-site marketing events.

Requirements

Previous customer service experience in fitness, retail, or hospitality settings is sought; experience with billing, invoicing, collections, and email communications is an asset. Candidates should be available for morning shifts starting at 8:00 a.m. and afternoon shifts ending at 4:00 p.m., and demonstrate leadership, multitasking, attention to detail, communication, and deadline-management skills.

Skills

Leadership
Multitasking
Attention to Detail
Process Orientation
Meeting Deadlines
Creativity
Energy
Telephone Communication
In-Person Communication
Customer Service
Billing
Invoicing
Collections
Payment Reconciliation
Team Training

Benefits

In-House Wellness Privileges
Health Spending Account
Extended Health Benefits
Prescription Drug Coverage
Dental Coverage
Completion Bonus
Paid Vacation
Guaranteed Annual Compensation Increases

Visa sponsorship

Not detected in the job text

Keywords

Physiotherapy
Chiropractic
Massage Therapy
Healthcare
Clinic Administration
Client Experience
Customer Service
Bookings
Payments
Billing
Invoicing
Collections
Payment Reconciliation
Accounts Receivable
Weekly Reporting
Team Leadership
Staff Training
Email Communication
Healthcare Services
Healthcare Products
Promotions
On-Site Marketing Events

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