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Branson International Inc

Air Import Coordinator

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 19 km from the city centre

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Job details

Job type: Full-time
Apply by: Apr 24, 2027
Posted: Oct 26, 2026

Original job description

Job Posting Title: Air Import Coordinator

Location: Etobicoke, Ontario

Time Type: Full Time

Summary

This position is responsible for managing and coordinating air import shipments from various origins through to the final delivery at destination. The role is to ensure shipments are processed accurately, efficiently, and in compliance with customs and company requirements.

Key Responsibilities

Coordinate air import shipments from booking to delivery, customs document turnover, and domestic trucking deliveries
Communicate with overseas agents, carriers, brokers, truckers, terminals, and customers
Provide customers with timely updates, and resolve operational issues
Prepare and review documentation, which include bills of lading, arrival notices, and customs paperwork, delivery orders
File e-manifest on CBSA portal
Track shipments proactively and manage delays, holds, exams, and other issues
Enter and maintain accurate shipping information into the company’s operating system
Monitor shipment milestones, shipments costs, and ensure billing is completed accurately and in a timely manner
Work closely with the sales team and accounting to ensure a good customer experience
Provide operational coverage in the absence of other operators

Ideal Candidate

2-3 years of forwarding/import experience, strong attention to detail, good communication and organizational skills, and the ability to manage multiple shipments and deadlines in a fast-paced environment.

Education and Experience

Education in supply chain logistics, international transportation, or a related field of study is preferred
Minimum two (2) years’ experience in a freight forwarding environment
CIFFA certificate, an asset but not required
Dangerous Goods certification, an asset but not required

Language And Computer Skills

English is the principal language for this position
Proficient in Microsoft Office
Previous operational system experience

Additional Notes

Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Due to the dynamic nature of our industry, duties and responsibilities outlined in this position may be added to or changed when deemed appropriate.

Document knowledge

MAWB / HAWB

Commercial Invoice

Packing list

Arrival documents

Delivery Orders & POD

Relevant correspondence

REQUIRED TASK TYPES

DOCUMENTS

CUSTOMS

TRACKING

DELIVERY

POD

CUSTOMER COMMUNICATION

COST CONTROL

FILE CLOSING

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More about this job

Responsibilities

Coordinate air import shipments from booking through customs processing and final delivery, including documentation, e-manifest filing, tracking, and domestic trucking. Communicate with customers and logistics partners, resolve shipment issues, maintain accurate system records, monitor costs, and ensure timely billing.

Requirements

Candidates should have at least two years of freight forwarding experience, with two to three years of forwarding or import experience preferred, and strong communication, organizational, and attention-to-detail skills. Supply chain or international transportation education is preferred; a CIFFA certificate, Dangerous Goods certification, and prior operational system experience are assets.

Skills

Air Import Coordination
Freight Forwarding
Customs Documentation
Shipment Tracking
Customer Communication
Overseas Agent Coordination
Carrier and Broker Coordination
Domestic Trucking Coordination
Shipment Cost Monitoring
Billing Accuracy
Operational Issue Resolution
Data Entry and Recordkeeping
Microsoft Office
Attention to Detail
Organization
Deadline Management

Visa sponsorship

Not detected in the job text

Keywords

Air Imports
Freight Forwarding
Supply Chain Logistics
International Transportation
Customs Compliance
CBSA
E-Manifest
MAWB
HAWB
Commercial Invoice
Packing List
Arrival Notice
Delivery Order
Proof Of Delivery
Customs Paperwork
Domestic Trucking
Shipment Tracking
Shipment Milestones
Shipment Cost Control
Billing
CIFFA Certificate
Dangerous Goods Certification
Microsoft Office
Operating Systems
Customer Communication
Freight Terminals

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