Jobs in Vaughan

Newest first

Within 25 km of Vaughan

Added 13 hours ago
Customer Experience Associate - Queensway & Islington (15 hours/week)
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Added 13 hours ago
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Added 13 hours ago
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- $23 to $30 CAD / hour
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Brampton, ON
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Toronto, ON
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Ambulance Communications Officer I - Wallaceburg CACC - Casual - 2026-18626 (2026-18626)
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Toronto, ON
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Sunnybrook

Ambulance Communications Officer I - Wallaceburg CACC - Casual - 2026-18626 (2026-18626)

Toronto, ON, Canada

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Apply by: Nov 27, 2026
Posted: Sep 2, 2026

Original job description

Summary Of Duties

Receive incoming 9-1-1 calls and process requests for emergency and nonemergency medical services
Provide callers with pre-arrival and post-dispatch instructions specific to their emergency; includes telephone-assisted Cardio-Pulmonary Resuscitation (CPR), childbirth, First Aid, EpiPen administration and choking intervention
Determine call location, document caller information, and establish incident details
Allocate resources according to operating policies and procedures
Operate complex computer-aided dispatch (CAD) telecommunications software

Qualifications/Skills

Minimum 18 years of age
Completion of Secondary School is required
Basic computer skills, including technical competency in keyboarding and data entry
Explicit and tactful written and verbal communication
Strong multi-tasking, organizational and prioritization skills
Ability to maintain control under pressure and work at a fast pace in an unpredictable environment
Demonstrate problem-solving and critical thinking
Make sound, independent decisions using professional judgement in accordance with local operating procedures and policy criteria
Exercise discretion during emergency/difficult/stressful situations
Establish and maintain effective working relationships with coworkers and stakeholders (EMS, Police, Fire, Hospitals, Ornge etc.)

Requirements

Current Standard First Aid and CPR Certification
It is a condition of continuous employment that Casual Call-Takers must work regularly at another CACC (minimum once every two months). Proof of this will be required at the time of hire and any other time, upon request by management
Successful completion of all training requirements including ACO Provincial Certification, local 9-1-1 call taker and dispatcher training, and a Restricted Radio Operator Certification

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More about this job

Responsibilities

Receive and process emergency and non-emergency medical calls, determine incident details, and provide callers with appropriate pre-arrival and post-dispatch instructions. Allocate emergency resources according to procedures and operate computer-aided dispatch telecommunications software.

Requirements

Applicants must be at least 18 years old, have completed secondary school, hold current Standard First Aid and CPR certification, and demonstrate strong communication, computer, organizational, and decision-making skills. The role requires completion of provincial and local call-taker and dispatcher training, restricted radio operator certification, and regular shifts at another CACC for casual call-takers.

Skills

Emergency Call Handling
Medical Dispatch
Pre-Arrival Instructions
Telephone-Assisted CPR
First Aid
Call Location Determination
Incident Documentation
Resource Allocation
Computer-Aided Dispatch Software
Keyboarding
Data Entry
Written Communication
Verbal Communication
Multitasking
Prioritization
Critical Thinking

Visa sponsorship

Not detected in the job text

Keywords

9-1-1
Emergency Medical Services
Non-Emergency Medical Services
Pre-Arrival Instructions
Post-Dispatch Instructions
Telephone-Assisted CPR
Childbirth Assistance
First Aid
EpiPen Administration
Choking Intervention
Incident Details
Resource Allocation
Operating Policies and Procedures
Computer-Aided Dispatch
Telecommunications Software
Keyboarding
Data Entry
Standard First Aid Certification
CPR Certification
ACO Provincial Certification
Dispatcher Training
Restricted Radio Operator Certification
EMS
Police
Fire Services
Hospitals
Ornge

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