Build a better way to borrow
Fig is a Canadian fintech making personal lending simpler, faster, and more accessible for Canadians. We offer fully digital personal loans, helping customers apply in minutes and receive decisions quickly, without paperwork, branch visits, or long delays .
Since launching in 2023, we’ve grown quickly and earned recognition including Consumer Lender of the Year and FinTech Startup of the Year. We’re proud to be consistently ranked among Canada’s Best Workplaces, with a 4.8/5 Trustpilot rating from our customers.
Supported by Fairstone Bank of Canada and Ontario Teachers’ Pension Plan, we combine deep lending expertise with the agility of a startup.
About The Role
We’re hiring an AML Manager to own Fig’s Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF) program end-to-end.
You’ll be the go-to AML expert across Fig, working closely with Fig’s internal teams. You’ll set the policies, methodology, and controls, and ensure their effectiveness, from transaction monitoring to STR reporting and quality assurance.
We’re looking for a hands-on leader who is just as comfortable reviewing a complex case as designing a risk methodology or presenting AML metrics to leadership. You should enjoy building in a regulated environment, bring a data-driven mindset, and be excited about using automation and AI thoughtfully to make AML operations more effective.
This is a rare opportunity to shape a growing AML program at a pivotal stage in Fig’s evolution. This is a newly created role designed to support Fig’s next stage of growth.
What You’ll Do
- Own Fig’s AML/ATF policies, procedures, risk-based assessment, and customer risk methodology, keeping them aligned with Fairstone Bank and current with regulatory changes.
- Build and operationalize customer risk scoring, ongoing KYC, enhanced due diligence (EDD), high-risk customer management, and suspicious transaction reporting (STRs) to FINTRAC for both Fig lending and potential new products.
- Oversee name-screening, including list management, alert handling, and any required reporting to FINTRAC and other authorities.
- Own, validate, and periodically test Fig’s transaction monitoring including rule configuration
- Strengthen oversight of our outsourced AML team through monthly QA, SLA and productivity tracking, and SOP maintenance.
- Manage relationships with AML vendors and service providers, including performance oversight and support for new system implementations.
- Build and monitor data integrity checks for Fig’s AML systems within our automated QA pipeline.
- Own AML reporting on alert volumes, case handling times, and SLA performance
- Assess AML/ATF risk for new products, features, and delivery channels before launch.
- Design and deliver AML/ATF training for Fig employees, AML staff, and outsourced teams, and maintain training records.
- Support audits, effectiveness reviews, and examinations
You’ll succeed here if you have
- 5 years experience (or more) in AML/ATF compliance at a Canadian bank, lender, fintech, or payments company.
- Strong working knowledge of the PCMLTFA and FINTRAC guidance, and hands-on experience with name-screening, transaction monitoring, and high-risk customer management.
- Ability to design and manage quality assurance (QA) and quality control (QC) programs, including for oversight of outsourced teams.
- Strong collaboration skills and a proven ability to work cross-functionally
- Clear, confident verbal and written communication skills, with the ability to explain risk decisions concisely
- Strong judgment and ability to prioritize and execute across competing priorities in a start-up environment
- Ability to work independently with limited structure and have a shared sense of purpose to “Get Stuff Done” (#GSD), shifting between strategy and execution as priorities require.
Nice to have
- CAMS designation preferred
- Experience with lending, deposit, prepaid, or payments products.
- Willingness to explore and adopt new digital or AI technologies.
- Ability to leverage data to analyze trends, investigate issues, and support decisions
Why Fig?
- Make an impact: Rare opportunity to join early and help shape the future direction of a fast-growing fintech company.
- Strong culture: Work in a team that values impact, accountability, curiosity, and collaboration.
- Hybrid work environment: Balance of remote and in-office work (currently one day a week in Toronto), while maintaining strong collaboration.
- Competitive compensation: $80,000.00 to $100,000.00 + bonus.
- Retirement savings program: Employer matching to support your long-term financial goals.
- Comprehensive benefits: Medical, dental, and vision group insurance, as well as health and wellness spending accounts.
- Time off: Generous vacation and wellness time to support rest and recharge.
- Parental support: Parental leave top-up to support your growing family.
- Growth and Development: Continuing education stipend to support your professional development.
Our commitment to diversity, equity and inclusion
Fig is an equal opportunity employer committed to building a diverse and inclusive team.
We welcome applications from people of all backgrounds and do not discriminate based on race, religion, culture, sexual orientation, gender identity, or disability.
We’re focused on creating an environment where everyone feels respected, supported, and able to bring their full selves to work. We also provide accommodations throughout the recruitment process. If you need support, just let us know.
Next steps
We appreciate your interest in joining Fig. Our team will review applications and contact candidates selected to move forward in the process.
AI disclosure
We may use AI tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but do not replace human judgment, and all hiring decisions are ultimately made by people.
If you have questions about how your information is handled, feel free to reach out to us.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
