Original job description
We are looking for a detail-oriented Benefits Administrator to support employee benefits and pension activities for a Contract position based in Etobicoke, Ontario. In this role, you will manage complex benefits data, respond to plan-related inquiries, and help ensure programs are administered accurately and in compliance with applicable regulations. The ideal candidate brings strong analytical skills, sound judgment, and the ability to coordinate effectively with internal partners and external vendors.
Responsibilities:
• Administer complex benefits, pension, pay, and incentive program data while reviewing plan documents to ensure accuracy and proper application of policies.
• Provide practical guidance to employees and managers by addressing plan-related questions, interpreting policies, and supporting informed decision-making.
• Coordinate with internal teams and external vendors on enrolment, eligibility, escalations, and issue resolution to maintain smooth program delivery.
• Prepare analysis, reporting, and recommendations related to benefits and pension matters, including budget considerations and operational impacts.
• Strengthen program effectiveness by supporting audits, enhancing controls, improving communications, and preparing for recurring annual activities.
• Help maintain compliance with applicable federal, provincial, and local requirements through documentation support, filings, audit readiness, and governance activities.
• Lead year-end pension administration tasks such as reviewing pensionable earnings and service data, validating information, supporting annual reporting, and coordinating employee communications.
• Track legislative and regulatory developments affecting benefit and pension plans, assess operational impact, and support updates to processes and administration practices.
• 5+ years of experience in benefits administration, pension support, vendor coordination, or a related function.
• Demonstrated experience working with structured processes, deadlines, and multiple stakeholder priorities in a detail-focused environment.
• Strong ability to work independently, apply sound judgment, and provide guidance on benefit-related matters.
• Hands-on experience with HR and benefits systems such as ADP Workforce Now, Ceridian, or Dayforce.
• Knowledge of employee benefits, medical coverage, claims administration, and general HR administration practices.
• Strong analytical, planning, and problem-solving skills with attention to detail in data review and reporting.
• Effective communication and relationship-building skills, with the ability to manage inquiries and collaborate across teams.
More about this job
Responsibilities
The Benefits Administrator at Robert Half will manage benefits and pension data, answer employee and manager questions, and coordinate with internal teams and vendors. The role also includes reporting, audit support, and leading year-end pension administration.
Requirements
Candidates need 5+ years of benefits administration, pension support, or vendor coordination experience. They must be detail-oriented, analytical, able to work independently, and familiar with HR systems such as ADP Workforce Now, Ceridian, or Dayforce.
Skills
- ADP Workforce Now
- Ceridian
- Dayforce
- Benefits administration
- Pension administration
- Plan document review
- Data analysis
- Reporting
- Vendor management
- Claims administration
- Medical coverage
- Compliance
- Audit readiness
- Regulatory tracking
- Stakeholder communication
- Problem solving
- Attention to detail
- HR administration
Categories
- Human Resources
- Finance & Accounting
- Administrative
Keywords
- Benefits Administrator
- Benefits administration
- Pension administration
- Employee benefits
- Vendor coordination
- ADP Workforce Now
- Ceridian
- Dayforce
- HR systems
- Claims administration
- Medical coverage
- Compliance
- Audit support
- Year-end reporting
- Pensionable earnings
- HR administration
- Temporary
- Contract
- Etobicoke
Tools
- ADP Workforce Now
- Ceridian
- Dayforce