Jobs in Vaughan

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Within 25 km of Vaughan

Added 22 days ago
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SinglePoint Group International Inc

Bilingual French First Party Collector

Toronto, ON, M2J 1R4, Canada

Compensation: $20.00/hour · Full-time

Within 25 km of Vaughan · About 13.6 km from the city centre

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Job details

Pay: Compensation: $20.00/hour
Job type: Full-time
Experience: At least 1 year of prior experience in a First-Party Collection Agency
Posted: Oct 14, 2026

Original job description

Are you entrepreneurial, energetic, and competitive? If you want to roll up your sleeves and take ownership of this opportunity apply today! We are searching for a highly motivated, enthusiastic, and committed Bilingual French First-Party Collection Officer with 5 or more years of experience in the industry.

Acting as a change agent, the Bilingual French First-Party Collection Officer is responsible for accurately processing information and effectively negotiating and arranging payment terms. This position directly reports to the Operations Manager.

We are recruiting for a full-time representative within Canada to work flexile schedule requiring:

Tuesday and Wednesday 11:30am to 8:00pm
Thursday and Friday 9:00am to 5:30pm
Saturday 8:30am to 5:00pm

Responsibilities

Provide excellent service and ensure exceptional execution results in the collection of financial loans
Conduct collections calls for all past due accounts
Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits; Send correspondence to delinquent/collection customers
Use defined procedures to arrange and coordinate firm payment arrangements within established risk policy for our collection customers; Assess and mitigate risk by referring accounts for further action
Document call activity details in Collections system to reflect action taken; Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates
Apply tact, diplomacy & resourcefulness; Handle objections & excuses, apply soft calling techniques, where appropriate, to effectively manage & control situations
Perform to regulatory standards and best practice on collections
Achieve individual collection targets, in order to meet Department and Company goals;
Maintain and submit reports for review by collection management
Complete other collection responsibilities, as assigned

Experience/Qualifications

At least 1 year of prior experience in a First-Party Collection Agency
Must be fluent in French and English
Excellent oral and written communication skills for consistent collection calls
Good math skills with the ability to perform basic calculations quickly
Strong organizational and time management skills
Good understanding of Microsoft Excel and Outlook
Strong computer operating skills
Ability to adapt in a fast-paced environment
Desire to learn and further your career

Compensation: $20.00/hour

Join a winning team today!

We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process. #HP

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More about this job

Responsibilities

Contact customers with past-due accounts, request payments, negotiate arrangements within authorized limits, and document collection activity and account updates. Meet collection targets, follow risk policies and regulatory standards, and provide reports to collection management.

Requirements

The posting requires fluency in French and English and prior first-party collection agency experience; it cites five or more years in the introduction and at least one year in the qualifications. Candidates should have strong communication, math, organizational, time-management, and computer skills, including familiarity with Excel and Outlook.

Skills

French And English Fluency
First-Party Collections
Collections Calls
Payment Negotiation
Payment Arrangements
Risk Assessment
Customer Service
Objection Handling
Collections Documentation
Regulatory Compliance
Microsoft Excel
Microsoft Outlook
Communication
Basic Mathematics
Organization
Time Management

Visa sponsorship

Not detected in the job text

Keywords

First-Party Collections
Collections Agency
Financial Loans
Past-Due Accounts
Payment Negotiation
Payment Arrangements
Collections Calls
Customer Service
Risk Policy
Risk Assessment
Collections System
Regulatory Standards
Collection Targets
French
English
Microsoft Excel
Microsoft Outlook
Written Communication
Oral Communication
Basic Calculations

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