Business Analyst - TSYS/FIS TS2Location: Toronto, ON
Onsite FlexibilityHybrid - 4 days on-site
Contract Details- Position Type: Contract
- Contract Duration: 12 months (extension possible based on business needs and performance; conversion possible based on business needs and performance)
- Pay Rate: C$57.00–C$68.00 / Hour (CAD)
- Shift / Schedule: Monday–Friday, 9:00 AM – 5:00 PM
- Travel Requirements: Not required
Job SummaryWe are seeking an experienced Business Analyst to support a strategic credit-card transformation initiative. This is a senior, hands-on role requiring strong Canadian banking and credit-card experience, project/program delivery capabilities, and deep TSYS/FIS TS2 knowledge. The successful candidate will work across Product, Technology, Operations and other partners to translate complex business needs into clear requirements and drive solutions through delivery.
Key Responsibilities- Lead business and systems analysis across complex Summit initiatives.
- Partner with Product, Technology, Architecture and Operations to define requirements and solution needs.
- Facilitate working sessions and translate business objectives into business/functional requirements, process flows, business rules and acceptance criteria.
- Analyze TSYS/FIS TS2 configurations and Options, particularly Authorization, Terms and Features.
- Assess product, account and processing impacts across the broader credit-card ecosystem.
- Identify and manage dependencies, assumptions, risks, issues and decisions.
- Support solution design, testing, implementation planning and issue resolution.
- Support Agile delivery including backlog refinement, story development and acceptance criteria.
- Provide clear communication and documentation for both technical and business audiences.
Must-Have Requirements- 5 years of prior experience working as a BA in banking or a financial institution is required.
- Significant hands-on TSYS/FIS TS2 experience, including experience with TS2 Options, particularly: Authorization, Terms and Features
- Strong understanding of credit-card products, account processing, authorization and servicing
- Gathering requirements experience supporting project/program management: gap analysis, process mapping and solution design.
Required Skills- Strong stakeholder management and facilitation skills
- Strong team player
Preferred Skills- JIRA and Confluence experience
- PMP, PMI-PBA, CBAP/CCBA, PMI-ACP, or other recognized Agile, Project Management, or Business Analysis certification
Education Requirements- Post-secondary education in any field
Required Experience- 5 years of relevant Business Analyst experience within a banking or financial institution
Nice-to-Have Experience- Experience with JIRA and Confluence
- Relevant Business Analysis, Agile, or Project Management certifications (e.g., CBAP, CCBA, PMP, PMI-PBA, PMI-ACP)
Work Environment / Physical Requirements- Training period of 2–4 weeks upon onboarding
- Approximately 3 hours per day spent in meetings
- Internal stakeholder interactions only; no external client-facing responsibilities
- Contractor will have access to customer data
Important Notes- Interview process: 1 round, virtual (potentially a second round); 30–45 minutes each
About the ClientThis client is a leading financial services and banking institution operating across Canada, with teams spanning technology, operations, product, and credit-card transformation. The organization employs business analysts, solutions developers, technology specialists, and project/program management professionals who collaborate across agile, fast-paced environments to deliver strategic initiatives at scale. The firm emphasizes long-term growth, collaborative team culture, and exposure to complex, large-scale financial transformation programs.
About GTTGTT is an NMSDC-certified Minority Business Enterprise (MBE) headquartered in Portsmouth, New Hampshire. GTT is a subsidiary of Chenega Corporation, an Alaska-based company and one of the largest Alaska Native-owned corporations. An Inc. 5000 honoree and one of SIA's Best Staffing Firms to Work For, GTT connects professionals with Fortune 500 organizations across IT, engineering, construction, utilities, life sciences, financial services, and healthcare throughout the U.S. and Canada. We're committed to diverse, inclusive workplaces and to placing people in roles where they can do their best work.
Job Number: 26-18956 Industry: Operations & Management
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