Jobs in Vaughan

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Within 25 km of Vaughan

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Ardent SoftSol Inc.

Business Systems Analyst

Toronto, ON, Canada

$50 to $55 CAD / hour · Contract

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Pay: $50 to $55 CAD / hour
Job type: Contract
Apply by: Nov 20, 2026
Experience: 7+ years of Business Systems Analysis experience in enterprise environments.
Posted: Oct 21, 2026

Original job description

Role Name: Business Systems Analyst

Work Site: Toronto, Canada (Hybrid)

Start date: Immediate availability.

Background check MANDATORY

Request ID: BBTJIP

Required Qualifications

7+ years of Business Systems Analysis experience in enterprise environments.

Recent experience in the Hospitality or Retail industry.

Experience working with CRM, POS, reservation, booking, loyalty, and financial systems.

Proficiency in Agile and Waterfall delivery models.

Experience with Jira, Confluence, Azure DevOps, or comparable tools.

Strong stakeholder management, communication, and documentation skills.

Experience supporting full software development lifecycle (SDLC).

Expertise in requirements gathering, process modeling, and documentation.

Strong analytical and problem-solving skills.

Excellent verbal and written communication skills.

Good to have

Strong experience with Property Management Systems (PMS) such as Oracle OPERA, Maestro, Cloud beds, or similar platforms.

Knowledge of cloud platforms such as Azure or AWS.

CBAP, PMI-PBA, Agile, Scrum, or SAFe certifications.

Hands-on experience using AI-enabled tools such as Microsoft Copilot to improve productivity across the software development lifecycle, including documentation, requirements management, user story refinement, and knowledge management."

"Key Responsibilities

Collaborate with business stakeholders to gather, analyze, and document business, functional, and non-functional requirements.

Lead discovery workshops, stakeholder interviews, and process mapping sessions.

Create detailed business requirements documents (BRDs), functional specifications, user stories, acceptance criteria, use cases, and process flows.

Facilitate prioritization sessions and support product backlog management.

Conduct gap analysis, process improvement, and solution impact assessments.

Support UAT planning, execution, defect resolution, and production rollout activities.

Participate in Sprint Planning, Backlog Grooming, Daily Standups, Reviews, and Retrospectives.

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More about this job

Responsibilities

Gather, analyze, and document business and technical requirements through stakeholder workshops, interviews, and process mapping, producing specifications, user stories, acceptance criteria, and process flows. Support prioritization and backlog management, assess process and solution impacts, and assist with UAT, defect resolution, production rollout, and Agile ceremonies.

Requirements

Requires 7+ years of business systems analysis experience in enterprise environments, recent Hospitality or Retail industry experience, and familiarity with CRM, POS, reservation, booking, loyalty, and financial systems. Candidates should be proficient in Agile and Waterfall, SDLC support, requirements and process documentation, stakeholder communication, and tools such as Jira, Confluence, or Azure DevOps; PMS, cloud, certification, and AI-tool experience are advantageous.

Skills

Business Systems Analysis
Requirements Gathering
Process Modeling
Stakeholder Management
Agile
Waterfall
Jira
Confluence
Azure DevOps
User Acceptance Testing
Backlog Management
Gap Analysis
CRM
Point Of Sale Systems
Property Management Systems

Visa sponsorship

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Keywords

Business Systems Analysis
Hospitality
Retail
CRM
Point Of Sale Systems
Reservation Systems
Booking Systems
Loyalty Systems
Financial Systems
Agile
Waterfall
Jira
Confluence
Azure DevOps
Requirements Gathering
Process Modeling
Functional Specifications
User Stories
Acceptance Criteria
Use Cases
Process Flows
Product Backlog Management
Gap Analysis
User Acceptance Testing
Property Management Systems
Oracle OPERA
Azure
AWS

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