Company Description
We're Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionizing the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.
Job Description
The Role
As Canada Casino Manager, you will take commercial ownership of the casino proposition across Entain's Canadian brands.
You will be responsible for driving casino performance across acquisition, engagement, retention, content, promotions and customer experience, ensuring that our brands offer a competitive and locally relevant casino proposition.
Working closely with the Head of Gaming, local market teams and central Entain functions, you will turn the overall Canadian casino strategy into an effective market plan - identifying opportunities, executing initiatives and using data to continuously improve performance.
This is a highly commercial and hands-on role. You will combine strong analytical thinking with an understanding of casino customers, content and promotions to deliver sustainable growth.
Key Responsibilities
Casino Strategy & Commercial Performance
Monitor key performance indicators including UAPs, APDs, APD/UAP, turnover, GGR, NGR, deposits, ARPU, retention and player value.
Casino Proposition & Content
Acquisition & Cross-Sell
CRM, Promotions & Loyalty
Brand & Customer Experience
Data, Insight & Optimisation
Stakeholder Management
Work collaboratively with Sports, Product, CRM, Acquisition, VIP, Responsible Gambling, Trading, Commercial and Technology teams.
Qualifications
What We're Looking For
Additional Information
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.
Based in our Toronto office, you can expect to receive benefits like:
- Salary range $100-130k CAD
- Hybrid working (2+ days per week in the office)
- Generous company bonus
- Vacation/Holiday: 15 vacation days per year, plus statutory holidays.
- Healthcare support
- A stake in our success through our ShareSave scheme
- Great development opportunities
- Wellbeing support, and so much more.
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
This is a replacement role.
Advertising Department: Sportsbook & GamingReferral Band: ♣