Jobs in Vaughan

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Within 25 km of Vaughan

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Lifemark Health Group

Case Coordinator

Toronto, ON, Canada

$41,000 to $45,000 CAD / year · Full-time

Within 25 km of Vaughan · About 10.6 km from the city centre

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Job details

Pay: $41,000 to $45,000 CAD / year
Job type: Full-time
Posted: Oct 21, 2026

Original job description

Case Coordinator, Medical Assessments - Viewpoint

Status: Full Time -Permanent (in-person)
Location: 115 Bell Farm Road, Barrie, ON, L4M 5G1

Over the past 30 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments. Our clients cross a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations. Our brand represents the integration of many premier companies within the industry: Centric Health Medical Assessments, Lifemark Assessments, Work Able, Health Impact, IGMS, RJL Assessments and Viewpoint Medical Assessment Services. With over 300 locations across the country, we are Canada’s largest provider of independent assessment services.

Main Responsibilities

Responsible and accountable for reviewing the specifics of potential referrals to ensure we can accept them for medical evaluation
Screening for conflict of interest and advising the appropriate parties when this arises
Scheduling the service(s) with our roster of medical and paramedical assessors
Booking secondary service providers when necessary (e.g. transportation, interpretation).
Creating notifications consistent with our Service Level Agreements (SLAs)
Producing the relevant directives for the assessor(s)
Meeting deadlines
Data entry and data accuracy
Customer service
Other duties as assigned.

Key Qualifications:

Require familiarity of the Statutory Accident Benefit Schedule (SABS).
Clinical background (preferably a registered health professional)
Strong customer service orientation
Strong attention to detail and firm grasp of systems
Mature and strong work ethic
Computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
Competent verbal and written communication skills in English
Proven organizational and multi-tasking skills
French-English bilingualism is mandatory

Why choose Lifemark?

Comprehensive and flexible health and dental choices with Flex benefits
Lifemark Employee Assistance Program
Shoppers Drug Mart Employee Discount (30%)
Employee Stock Purchase Plan (25%)
Paid vacation and Wellness days
Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
Goodlife Fitness Corporate Discount Gym Membership
Ongoing internal training and development with opportunities for mentorship
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
Nationally recognized brand with a strong digital presence

Viewpoint welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities.

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More about this job

Responsibilities

The Case Coordinator is responsible for reviewing potential medical assessment referrals and screening for conflicts of interest. They also manage the scheduling of medical assessors and secondary service providers while ensuring data accuracy and adherence to service level agreements.

Requirements

Candidates must have a clinical background, preferably as a registered health professional, and familiarity with the Statutory Accident Benefit Schedule (SABS). Strong organizational skills, computer proficiency, and mandatory French-English bilingualism are required for this role.

Skills

Case coordination
Medical assessment screening
Conflict of interest screening
Scheduling
Data entry
Customer service
Statutory accident benefit schedule
Clinical background
Attention to detail
Microsoft office
Outlook
Adobe acrobat
Verbal communication
Written communication
Organizational skills
Bilingualism

Benefits

Health insurance
Dental insurance
Employee assistance program
Employee discount
Employee stock purchase plan
Paid vacation
Wellness days
Continuing education allowance
Gym membership discount
Internal training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Case Coordinator
Medical Assessments
SABS
Statutory Accident Benefit Schedule
Clinical
Healthcare
Scheduling
Data Entry
Customer Service
Microsoft Office
Outlook
Adobe Acrobat
Bilingual
Insurance
Independent Assessments
Referrals
Service Level Agreements
Administrative

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