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CHANEL

CHANEL Counter Manager

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Job type: Full-time
Working hours: 30 hours/week
Posted: Nov 10, 2026

Original job description

CHANEL Counter Manager

Location: Shoppers Drug Mart, Toronto Lakeshore Avenue, ON

Reports to: Territory Manager

Contract: Permanent, full-time (30 hours/week)

Your role at Chanel:

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role:

You will provide superior client service by demonstrating interest, courtesy and sincerity;
You will extend exceptional client care to every customer through consultations;
You will use your selling skills that relates to customer needs;
You will achieve sales goals planned for the year for your Fragrance & Beauty account;
You will increase the customer base and build business for the future;
You will build strong in-store business relationships through effective communication.

You are energised by:

Providing the Chanel ultimate luxury client experience;
Achieving sales plan.

What you would gain from this experience:

Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

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More about this job

Responsibilities

Deliver personalized, high-quality client consultations and service that meet customer needs and encourage repeat business and loyalty. Generate sales, achieve annual account targets, grow the customer base, and build effective relationships within the store.

Requirements

The role calls for strong client-service and consultative selling skills, with the ability to understand customer needs and provide exceptional care. Candidates should be motivated to achieve sales plans, develop the customer base, and communicate effectively with in-store partners.

Skills

Client Service
Luxury Client Experience
Consultative Selling
Sales Generation
Customer Needs Assessment
Client Retention
Customer Base Development
Sales Goal Achievement
Communication
Relationship Building
Fragrance and Beauty

Visa sponsorship

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Keywords

CHANEL
Counter Management
Fragrance and Beauty
Luxury Retail
Client Experience
Client Service
Client Consultations
Consultative Selling
Sales Generation
Sales Targets
Customer Needs
Customer Loyalty
Repeat Sales
Customer Base Development
Business Development
In-Store Relationships
Communication

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