Role Overview
As a Change Management Specialist, you will lead organizational readiness, adoption, and long-term sustainment for new internal controls across the enterprise. Operating at the intersection of governance and daily operations, you will translate complex compliance and control requirements into practical, user-friendly guidance. Your primary focus will be guiding stakeholders from awareness to full operational integration, ensuring new controls stick well beyond initial project rollout.
Key Responsibilities
- Conduct thorough stakeholder and operational impact assessments to pinpoint where new controls affect day-to-day workflows, building targeted change strategies to bridge those gaps.
- Design and execute end-to-end communication, training, and awareness programs that translate technical control changes into clear, actionable guidance for diverse audiences.
- Partners with cross-functional teams and leadership to proactively identify adoption risks, address resistance, and close knowledge gaps before they impact compliance.
- Equip managers to model and reinforce expected behaviors, establish adoption metrics to track progress, and implement corrective actions to embed controls into business-as-usual (BAU) operations.
What You Bring
- 7+ years leading organizational change initiatives, ideally within large-scale transformation, risk, compliance, governance, internal controls, or process improvement environments.
- Deep expertise in recognized change management frameworks (e.g., Prosci/ADKAR) and a proven track record of executing impact assessments, change strategies, and user adoption plans.
- Exceptional interpersonal, written, and verbal communication skills, with the ability to influence and build consensus across all organizational levels without direct authority.
- Comfort navigating ambiguity, backed by sharp analytical, organizational, and root-cause problem-solving capabilities.
If you’re qualified and interested in this opportunity, send your resume in word format to Hira Khan at hira.khan@randstad.ca.