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Procom

Client Segment Strategy & Execution

Toronto, ON, Canada

$60 to $64 CAD / hour · Contract

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Pay: $60 to $64 CAD / hour
Job type: Contract
Apply by: Nov 29, 2026
Experience: 8-10+ years of experience in client strategy, segment management, or related fields.
Posted: Oct 30, 2026

Original job description

Client Segment Strategy & Execution:

On behalf of our Banking client, Procom is searching for a Client Segment Strategy & Execution for a 12 month contract role. This position is a hybrid position with 3 days onsite at our client’s Toronto, Ontario office.

Client Segment Strategy & Execution - Job Description:

We are seeking a strategic, results-driven Senior Manager to lead growth, engagement, and client experience strategies across two priority client segments, including the Canadian Defence Community (CDC). This role involves developing and executing strategies to drive acquisition, deepen client relationships, and accelerate business growth through client insights, strategic partnerships, and cross-functional collaboration.

Client Segment Strategy & Execution - Responsibilities:

Own the strategic roadmap and growth plan for assigned client segments.

Serve as the enterprise SME for assigned segments.

Champion a client-centric strategy by leveraging insights.

Lead the design and delivery of differentiated client experiences.

Lead the development and execution of complex segment initiatives.

Drive delivery excellence through effective governance and risk management.

Own segment performance management using analytics.

Develop and execute strategic partnership initiatives.

Build and manage senior relationships with external partners and internal stakeholders.

Own and manage segment budgets and investments.

Client Segment Strategy & Execution - Mandatory Skills:

8-10+ years of experience in client strategy, segment management, or related fields.

Proven track record of developing and executing growth strategies.

Experience leading strategic partnerships and influencing senior stakeholders.

Strong strategic, analytical, and financial acumen.

Demonstrated success leading large-scale, cross-functional initiatives.

Exceptional communication and stakeholder management skills.

Program execution skills.

Client Segment Strategy & Execution – Nice-to-Have Skills:

Experience in the financial services industry.

Familiarity with the Canadian Defence Community (CDC).

Experience with client-centric strategy development.

Knowledge of performance management and strategic analytics.

Experience in financial and investment management.

Client Segment Strategy & Execution – Assignment Length:

This is a 12 month contract position.

Client Segment Strategy & Execution - Start Date:

ASAP.

Client Segment Strategy & Execution - Assignment Location:

Toronto, Ontario, Canada. This position is hybrid with 3 days in the office.

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More about this job

Responsibilities

Own the strategic roadmap, growth plans, performance management, budgets, and investments for assigned client segments, while serving as the enterprise subject matter expert. Lead client experience initiatives, strategic partnerships, and cross-functional delivery, using client insights, analytics, governance, and risk management to drive growth and engagement.

Requirements

Requires 8–10+ years of experience in client strategy, segment management, or a related field, with a proven record of developing and executing growth strategies and leading large-scale cross-functional initiatives. Candidates should bring strategic, analytical, and financial acumen, partnership and senior stakeholder experience, strong communication and program execution skills; financial services or Canadian Defence Community experience is an asset.

Skills

Client Strategy
Segment Management
Growth Strategy
Strategic Partnerships
Stakeholder Management
Strategic Planning
Analytical Acumen
Financial Acumen
Cross-Functional Leadership
Client Experience Strategy
Program Execution
Performance Management
Risk Management
Budget Management
Client Insights
Communication

Visa sponsorship

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Keywords

Client Segment Strategy
Growth Planning
Client Acquisition
Client Engagement
Client Experience
Canadian Defence Community
Client Insights
Strategic Partnerships
Cross-Functional Collaboration
Segment Management
Performance Management
Analytics
Governance
Risk Management
Budget Management
Investment Management
Financial Services
Program Execution
Stakeholder Management

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