Jobs in Vaughan

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Within 25 km of Vaughan

Added 6 hours ago
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Sunnybrook

Clinic Secretary - Family health team clinic - Regular Full-Time 2026-18773 (2026-18773)

Toronto, ON, Canada

Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 18, 2026
Experience: Minimum 2 years front-line outpatient experience is essential.
Posted: Sep 22, 2026

Original job description

Sunnybrook Academic Family Health Team

Clinic Secretary - Full Time Permanent

Key Responsibilities

Responsibilities include but are not limited to the following:

Complete administrative tasks including chart preparation, scheduling appointments, organizing reports, and following up on referrals

Proficiently respond to patient phone calls and emails

Provide face to face patient support in our outpatient clinics

Assist nursing staff and physicians with triaging patient phone calls and appointments based on patients' needs

Support clinic flow by coordinating on-site and virtual appointments

Participate in Quality Improvement initiatives

The Requirements

Outstanding customer Service skills are essential

Excellent Problem-solving, Interpersonal And Communication Skills

Demonstrated ability to work effectively in an interprofessional team environment.

Minimum 2 years front-line outpatient experience is essential. Primary Care experience is an asset.

Previous experience with Electronic Medical Records (EMRs) is required. - Telus Practice Solutions (PSS) EMR is an asset.

Ability to collect and enter patient data accurately

Very strong multi-tasking skills with the ability to manage competing priorities of phones, EMR administrative tasks, physician requests, and patients attending clinic.

Excellent written, verbal and electronic communication skills

Proficient in MS Office Suite and an aptitude for adapting to new software and IT systems

Sound knowledge of medical terminology

Demonstrated ability to adapt to face paced and changing work conditions

Apply About employer

More about this job

Responsibilities

Prepare charts, schedule appointments, organize reports, follow up on referrals, and respond to patient calls and emails. Support patients and clinical staff, coordinate on-site and virtual appointments, help maintain clinic flow, and participate in quality improvement initiatives.

Requirements

Requires at least two years of front-line outpatient experience, prior experience with electronic medical records, and strong customer service, communication, problem-solving, and multitasking abilities. Primary care experience and familiarity with Telus Practice Solutions EMR are assets; proficiency with Microsoft Office and medical terminology is also required.

Skills

Customer Service
Problem-Solving
Interpersonal Communication
Teamwork
Appointment Scheduling
Referral Follow-Up
Patient Support
Phone Triage
Electronic Medical Records
Accurate Data Entry
Multitasking
Prioritization
Microsoft Office
Medical Terminology
Quality Improvement
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Outpatient Clinic
Family Health Team
Chart Preparation
Appointment Scheduling
Referral Follow-Up
Patient Support
Phone Triage
Clinic Flow
Virtual Appointments
Quality Improvement
Electronic Medical Records
Telus Practice Solutions
Patient Data Entry
Microsoft Office
Medical Terminology
Primary Care
Interprofessional Team

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