Our client is looking Cloud Operations Engineer (SENIOR / LEVEL II) for Long Term project in Toronto, ON (Hybrid) Below is the detail requirement.
CloudOperations Engineer (SENIOR/ LEVEL II)
Location:Toronto, ON, Canada (Hybrid)
Domain: Enterprise SaaS | Banking & Financial Technology | Cloud-Native Infrastructure
Summary
The Cloud Operations Engineer (Senior / Level II) is responsible for deploying, maintaining, and optimizing enterprise Microsoft Azure SaaS infrastructure and platform services for Tier-1 regulated banking clients. Reporting within the Cloud Operations organization, this role enforces cloud reliability, automates deployments using Infrastructure as Code (Terraform), manages containerized workloads on Kubernetes (AKS), supports CI/CD pipelines in Azure DevOps, and drives high availability, disaster recovery, and Level 3 production incident resolution.
CoreCompetencies
- Cloud Infrastructure & SaaS Operations: Azure Cloud Administration | SaaS Availability (99.9%+) | High Availability & Resiliency | Disaster Recovery(DR) Testing | Capacity & Cost Optimization
- Infrastructure as Code & Automation: Terraform (HCL) | Modular IaC Delivery | Automated Provisioning | Configuration DriftManagement | Scripting (Bash, Python, PowerShell)
- Containerization & Orchestration: Azure Kubernetes Service(AKS) | Kubernetes Cluster Operations | Ingress & Networking | Container Lifecycle Management
- CI/CD & DeliveryEnablement: Azure DevOps(Pipelines) | Continuous Integration / Continuous Deployment | Artifact Governance | Quality & Security Automation Gates
- Observability & IncidentGovernance: L3 IncidentTroubleshooting | Root Cause Analysis (RCA) Sessions | Azure Monitor / Log Analytics | On-Call / Roster-Based Escalations | Runbook Authoring
KeyResponsibilities
- Cloud Provisioning & Infrastructure as Code (IaC)
- Deploy, maintain, and optimize secure,scalable Azure-based infrastructure supporting mission-critical enterprise banking SaaS platforms.
- Author, refactor, and maintain modularInfrastructure as Code (IaC) usingTerraform to ensure consistent, repeatable environments across Non-Prod and Production.
- Streamline deployment velocityand infrastructure repeatability by building and supporting automated CI/CD release pipelines using Azure DevOps.
- Container Platform& Systems Administration
- Manage, operate, and troubleshoot containerized microservices and workloadsrunning on Azure Kubernetes Service (AKS).
- Perform enterprise Linuxsystem administration, managingOS configurations, performance tuning, and access controls.
- Automate recurring operational tasks, health checks,and routine systemadministration using Bash, Python, or PowerShell.
- Observability, IncidentManagement & Resiliency
- Provide Level 3 production supportand lead root-cause analysis (RCA) investigations to resolve complex cloud platform incidents and prevent recurrence.
- Configure proactive monitoring, alerting rules, and telemetry dashboards using Azure Monitor, Log Analytics, and Application Insights.
- Execute high-availability architecture standards, business continuity procedures, and regular disaster recovery (DR) testing for regulated financial institutions.
- Participate in scheduledon-call and roster-based operational rotations (including off-hours and weekend escalations when critical).
Requirements & Qualifications
Experience & Education:
- 5+ years of progressive experience in Cloud Operations, DevOps, or Cloud InfrastructureEngineering, with dedicated hands-on experience operating production Microsoft Azure environments.
- Proven track recordsupporting multi-tenant enterprise SaaS or mission-critical platforms (experience in Banking, FinTech, or regulated industries preferred).
- Bachelor’s degree in Computer Science,Engineering, Information Technology, or equivalent practical experience.
Core Technical Skills:
- Solid hands-on experience using Terraform forautomated cloud infrastructure provisioning and configuration management.
- Strong working knowledge of Kubernetes / Azure Kubernetes Service (AKS) and container lifecycle operations.
- Practical experience designing, building, and troubleshooting CI/CD pipelines via Azure DevOps.
- Strong Linux administration capabilities and scripting expertise in Bash,Python, or PowerShell.
- Experience facilitating post-incident reviews, RCAs, and building operational runbooks.
Nice-to-Have Skills:
- Professional cloud credentials: Microsoft Certified: AzureAdministrator Associate (AZ-104), HashiCorp Certified: Terraform Associate, or Certified Kubernetes Administrator (CKA).
- Exposure to multi-cloud platforms (AWS / GCP) or configuration tools like Ansible.
- Familiarity with advancedobservability suites (Datadog, Grafana, Prometheus).
