Job Type: Permanent
Work Model: Hybrid
Reference code: 135863
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
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Help shape and deliver the platforms that power how Deloitte wins and accepts work, from opportunity to engagement.
What will your typical day look like?
As a Functional Consultant within the Business Integration Services (BIS) team, you will gain exposure to large-scale business transformation initiatives, bridging collaborative work between business, technology and operational teams to collaborate on process and digital solution improvement. You will work closely with the Product Leader and Product & Delivery Lead to translate business needs, data governance requirements, and regulatory considerations into clear functional solutions that support Opportunity to Engagement (O2E) processes.
In this role, you will engage regularly with business stakeholders, delivery teams, data governance, Risk, Privacy, and Technology to ensure functional clarity, manage cross system dependencies, and support high-quality releases.
Key Responsibilities
Requirements & Solution Design
- Act as functional consultant and subject matter expert for opportunity and risk systems and processes, building deep knowledge of how they work together from opportunity to engagement.
- Coordinate requirements gathering across multiple stakeholder groups, and support decision documentation, process mapping, and functional solution design for opportunity and risk process flows.
- Translate business, regulatory, and data governance needs into clear features, and work with Technology to elaborate user stories, acceptance criteria, and functional specifications.
Backlog & Delivery
- Help the Product Owner keep the backlog healthy by writing, refining, and prioritizing user stories, and by identifying cross-platform impacts, dependencies, and implementation considerations.
- Participate in sprint and Program Increment (PI) planning, reviews, and retrospectives.
- Support roadmap and release planning, including release notes and stakeholder updates.
- Collaborate with testing teams to validate scenarios, support user acceptance testing (UAT), and triage defects through resolution.
Adoption & Continuous Improvement
- Update documentation to reflect system changes and support change adoption activities.
- Analyze data to identify issues and areas for improvement.
- Identify opportunities to standardize processes and improve efficiency.
About The Team
Business Integration Services (BIS) work closely with leadership across internal stakeholders to optimize and advance Opportunity to Engagement (O2E) solutions and support delivery. This close collaboration is essential to enable strong end to end solutions and drive effective execution across the interconnected capabilities.
Enough About Us, Let’s Talk About You
Due to the nature of the role having interactions with National & Global clients, English is required for this position.
You are someone with these required skills, experience & qualifications:
- 2+ years of experience in business analysis, process improvement, project coordination, or technology implementation/consulting.
- Solid understanding of business processes from start to finish, ideally in sales, client engagement, or risk acceptance.
- Experience turning complex requirements into clear functional designs.
- Ability to work across multiple systems and stakeholder groups in a matrixed, global environment.
- Strong analytical and problem-solving skills.
- Clear written and verbal communication, including the ability to explain complex ideas simply.
- Attention to detail, with a focus on quality and usability.
It would be great for you to have some of these nice to haves as well:
- Experience supporting data governance, regulatory, or privacy-sensitive systems.
- Familiarity with professional services or large-scale enterprise environments.
- Exposure to change management, UAT coordination, or release support activities.
- Exposure to Agile/SAFe methodologies and product environments.
- Experience with Miro, Visio, or similar tools.
- Experience with Azure DevOps or other backlog tools.
- Experience with Salesforce.
- Professional working proficiency in French (written and spoken); Spanish is also an asset.
Total Rewards
The salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You Shape How We Make Impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
