We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You'll Be Doing
You’ll be joining CIBC’s Client Operations Technology team. As a Consultant Technical Analyst, you’ll lead complex initiatives to design strategic solutions aligned with CIBC’s enterprise architecture roadmap. You’ll support end-to-end project delivery and act as a subject matter expert across both business and technology. Working closely with partners across the organization, you’ll help shape flexible, innovative solutions that improve processes and deliver a best-in-class client experience. You’ll also contribute to the successful implementation of technology changes by balancing business needs, technical requirements, and enterprise standards.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You'll Succeed
- Strategic solution delivery - Lead complex projects and support end-to-end implementation of technology solutions that align with business objectives and CIBC’s enterprise architecture roadmap.
- Business and technical analysis - Translate business requirements into detailed functional specifications, while incorporating non-functional requirements and evaluating solution options.
- Stakeholder collaboration - Partner effectively with business, technology, quality assurance, and vendor teams to drive alignment, influence decisions, and deliver quality outcomes.
- Risk and change management - Scope and estimate project effort, identify risks, recommend mitigation strategies, and complete change documentation in accordance with enterprise delivery framework standards.
- Problem solving and support - Research current-state systems, analyze complex issues, and help resolve production incidents reported by business and technology partners.
- Vendor and partner management - Build strong working relationships with vendors and internal stakeholders to support solution delivery and business case development.
Who You Are
- You have relevant experience. You bring at least 3 years of experience in a business systems consultant, technical analyst, or similar role leading projects and designing technology solutions. Experience with application development and/or architecture development is considered an asset.
- You’re a strong communicator. You can clearly understand, interpret, and communicate information through both verbal discussion and written documentation. You know how to tailor your message for different audiences.
- You’re skilled at facilitation and influence. You’re confident leading discussions, navigating competing priorities, and building consensus across diverse stakeholder groups.
- You’re highly analytical. You enjoy investigating complex problems, assessing current-state environments, and using data and insights to recommend practical solutions.
- You have the relevant educational foundation. You have a degree or diploma in Computer Science, Business, or a related field.
- You put clients first. You engage with purpose to find the right solutions and deliver experiences that meet the needs of our clients and business partners.
- You’re inspired by collective success. You know that inclusive teamwork strengthens ideas, improves outcomes, and helps bring meaningful solutions to life.
- You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 28th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Application Development, Business Requirements, Business Systems, Collaboration, Design, Facilitation, Investigating, Lead Work, Product Testing, Solutions Design, Systems Documentation, Team Mentoring, Technical Knowledge
