Jobs in Vaughan

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Within 25 km of Vaughan

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Customer Service Representatives (Banking/Financial Services)
AllianceOne
Toronto, ON
Added 26 mins ago
A
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AllianceOne

Customer Service Representatives (Banking/Financial Services)

Toronto, ON, Canada

PAY: $17.60/hour + monthly incentive potential · Full-time

Within 25 km of Vaughan · About 22.9 km from the city centre

Apply on teleperformance.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: PAY: $17.60/hour + monthly incentive potential
Job type: Full-time
Experience: Minimum 1 year, (12 months) of call center experience or equivalent experience
Working hours: 37.5 hours per week
Posted: Nov 5, 2026

Original job description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

We are AllianceOne, a division of the largest BPO expert team in the market with a wide range of contact centre solutions, technology, and the highest security standards. We are here to welcome, listen, engage, resolve and amaze. We care deeply about our clients and their customers, allowing us to transform passion into excellence.

We are currently hiring inbound call centre/customer care representatives to interact with people to provide support and resolve account issues, working to provide above average customer experience and a solution that will work for both the consumer and the organization we serve.

We value our call centre professionals by providing a competitive base hourly rate and excellent commission structure along with paid training provided to set you up for success!

PAY: $17.60/hour + monthly incentive potential

Customer Care Representatives can earn an additional monthly performance incentive of up to $355.00!

HOURS: 37.5 hours per week (Monday-Friday, Must be available for any shift between 9:30am – 8:00 pm)

TRAINING: Monday through Friday 9:30 AM - 8:00 PM EST

LOCATION: 75 Eglinton Ave E, Toronto, ON M4P 3A4

QUALIFICATIONS:

-Minimum 1 year, (12 months) of call center experience or equivalent experience

-Excellent English communication skills (Written and verbal)

-Computer savvy

-Team player with problem solving analytical and communication skills

-Good typing/keyboarding skills- must be able to type minimum of 25 WPM

Strong ability to navigate multiple systems while speaking with customers

-Works well in team setting

-Be open to coaching

- Top qualified candidates will have prior experience working with:

US based customers, experience in auto finance, and/or familiarity and success with NPS or ESAT surveys

REQUIREMENTS:

-A clear criminal background check is required prior to start date.

-Prior to joining we must be able to obtain employment reference check from employers in Canada or the United States for the last 12 consecutive months.

#ZRPSG

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities, including the recruitment process.

AllianceOne Ltd is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.

Questions?

Please review our privacy notice available at the following www.allianceoneinc.com/careers
For additional information on AllianceOne visit our website at www.allianceoneinc.com

Apply on teleperformance.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

Interact with customers to provide support and resolve account issues in an inbound call center environment. Work to provide an above-average customer experience while finding solutions that benefit both the consumer and the organization.

Requirements

Requires a minimum of 1 year of call center experience and excellent English communication skills. Candidates must be able to type at least 25 WPM and pass a criminal background check.

Skills

Customer service
Communication skills
Problem solving
Analytical skills
Typing
Keyboarding
System navigation
Teamwork
Coaching
Inbound call center

Benefits

Paid training
Commission structure
Performance incentives

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
BPO
Inbound
Financial Services
Banking
NPS
ESAT
Auto Finance
Data Entry
Communication
Analytical Skills
Problem Solving
Team Player
Customer Care

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Newest first

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