Who We Are:
Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
Who You Will Work With:
The Senior Specialist, Enterprise Architecture supports the governance, oversight, and operational effectiveness of Interac's Enterprise Architecture practice. The role is responsible for maintaining the integrity of the Technology Book of Record (TBOR), governing technology lifecycle and obsolescence management processes, coordinating enterprise-wide technical debt reporting, and supporting architecture governance forums and decision-making processes.
What You Will Do:
The position provides visibility, analytics, reporting, and governance oversight that enable leaders to make informed modernization, investment, risk, and technology portfolio decisions. The role does not own technology operations, service delivery, or architecture execution, but instead focuses on governance, coordination, reporting, and continuous improvement across these domains
Key responsibilities include:
Technology Portfolio Governance & Technology Book of Record (TBOR) Management
- Govern the quality, completeness, and integrity of enterprise technology portfolio data.
- Establish and maintain standards for application, technology asset, service, vendor, ownership, and lifecycle information.
- Identify data quality issues, gaps, duplication, and inconsistencies and coordinate remediation with accountable stakeholders.
- Produce portfolio insights and reporting that support technology planning, risk management, and investment decisions.
Technology Lifecycle, Obsolescence & Technical Debt Governance
- Coordinate enterprise-wide lifecycle and technology currency reviews to identify supportability, obsolescence, and modernization risks.
- Facilitate the collection, tracking, analysis, and reporting of technical debt across products, platforms, and technology domains.
- Support prioritization discussions by providing visibility into business impact, operational risk, resiliency concerns, and remediation progress.
- Develop executive reporting and dashboards to support modernization planning and risk mitigation activities
Enterprise Architecture Governance & Assurance
- Support architecture governance forums, including Architecture Review Board (ARB) and Architecture Assessment Forum (AAF).
- Coordinate governance intake, meeting preparation, decision records, exception management, action tracking, and follow-up activities.
- Maintain architecture governance standards, documentation, compliance evidence, and decision traceability.
- Promote consistent application of architecture standards and governance practices across the organization.
Reporting, Controls & Continuous Improvement
- Develop executive-ready reporting, metrics, dashboards, and summaries related to technology portfolio health, governance effectiveness, lifecycle risk, and technical debt.
- Support audit, regulatory, compliance, and risk management activities through the provision of governance evidence and portfolio information.
- Translate complex technical and governance information into actionable insights and recommendations for senior leadership.
- Identify and implement opportunities to improve governance processes, reporting capabilities, and operational effectiveness within the Enterprise Architecture practice.
What You Bring:
- Eligibility to work for Interac Corp. in Canada in a full-time capacity.
- 5-7+ years of experience in one or more of the following areas: Enterprise Architecture office or architecture governance, technology portfolio management, application portfolio management, IT asset management, CMDB, ServiceNow, technology risk and controls, technical business analysis, IT governance, PMO, or delivery governance.
- Experience working in complex technology environments where systems, applications, services, ownership, risk, compliance, and dependencies need to be understood and managed across teams.
- Working understanding of ServiceNow CMDB and CSDM concepts; exposure to APM, ITAM, lifecycle management, or technology portfolio tooling is strongly preferred.
- Understanding of application portfolio management concepts such as lifecycle, health, currency, ownership, criticality, modernization roadmap, resiliency, operational risk, and business capability alignment.
- Familiarity with architecture governance concepts, including architecture review forums, ADRs, standards, exceptions, controls, technical risk, and decision traceability.
- Ability to operate governance routines effectively, including agenda planning, intake coordination, evidence gathering, meeting preparation, decisions, actions, follow-ups, and status reporting.
- Strong analytical skills with the ability to identify data quality issues, synthesize information across sources, and turn portfolio data into useful insights.
- Strong written communication skills with the ability to create clear, concise, executive-ready updates, dashboards, summaries, and recommendations.
- Comfortable working with architects, product leaders, operations, BCM, vendor management, data governance, security, risk, audit, infrastructure, and delivery stakeholders.
- Experience in financial services or another regulated industry is an asset, particularly where audit evidence, control expectations, operational resilience, or architecture compliance are important.
- Certifications or training in ServiceNow, ITIL, TOGAF, COBIT, cloud fundamentals, business analysis, project management, or technology risk are considered assets.
What We’re Offering:
The hiring range for this position is $120,000 - $140,000 and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:
- Generous vacation and wellness days to help you recharge
- Comprehensive employer-paid benefits coverage for peace of mind
- Market-leading employer-funded RRSP program to invest in your future
- Flexible hybrid work model for better work-life balance
- Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
- Pregnancy and parental leave top-up to support growing families
- Charitable donation matching with United Way to amplify your impact
Why Join Us?
At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:
Investing in the Future – Help us unlock digital prosperity for all Canadians.
Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.
Additional Pre-Employment Requirements:
To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.
Equal Opportunity Employer
Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.
If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.
Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.
