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Within 25 km of Vaughan

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Zoho

Field Services Audio Visual Technician - Toronto, ON ( Onsite)

Toronto, ON, Canada

Contract

Within 25 km of Vaughan · About 22.9 km from the city centre

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Job details

Job type: Contract
Apply by: Dec 13, 2026
Experience: Experience : 4 to 8 years
Posted: Nov 13, 2026

Original job description

Field Services Audio Visual Technician

Job Summary

The Field Services Audio Visual Technician provides onsite technical support for conference room technologies, collaboration platforms, audio visual systems, end-user devices, and workplace technology infrastructure. This role is responsible for the installation, configuration, troubleshooting, maintenance, and operational support of audio visual equipment. The technician ensures reliable technology performance, delivers excellent customer service, and minimizes disruption to business operations.

Experience : 4 to 8 years

Key Responsibilities

Audio Visual & Collaboration Support

Support and maintain audio visual conferencing systems, telepresence solutions, meeting room panels, and collaboration technologies.
Troubleshoot and resolve audio, video, display, microphone, camera, and connectivity issues.
Provide break-fix support for conference room equipment and integrated AV systems.
Test video conferencing rooms before scheduled meetings, executive presentations, and business events.
Configure and support Microsoft Teams Rooms and other collaboration platforms.
Provide technical support for live events, executive presentations, town halls, and hybrid meetings.
Coordinate with vendors and third-party service providers for escalations, equipment repairs, and replacements.
Troubleshooting knowledge on network related issues
Experience working on Crestron, Cisco, Poly gears and able to troubleshoot device functions
Provide onsite support for local infrastructure, network equipment, and workplace technology devices.
Maintain accurate records of incidents, service requests, equipment changes, and completed activities.
Follow established service procedures, security requirements, safety standards, and agreed service-level timelines.

Skills & Experience

Hands-on experience supporting audio visual systems, conference rooms, and workplace technologies.
Strong knowledge of Microsoft Teams Rooms, video conferencing platforms, cameras, microphones, displays, and control panels.
Experience troubleshooting computers, operating systems, software applications, and peripheral devices.
Strong problem-solving, communication, customer service, and coordination skills.
Ability to support business events and quickly resolve technical issues with minimal operational disruption.
Ability to work independently and collaborate effectively with users, internal teams, vendors, and service providers.

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More about this job

Responsibilities

Install, configure, maintain, and troubleshoot audio visual systems, conference room technologies, collaboration platforms, and workplace devices. Provide onsite support for meetings and events, coordinate vendor escalations, and document service activities while minimizing disruption to business operations.

Requirements

Requires 4 to 8 years of hands-on experience supporting audio visual systems, conference rooms, and workplace technologies. Candidates should be familiar with Microsoft Teams Rooms, conferencing equipment, Crestron, Cisco, Poly, network troubleshooting, and end-user devices, with strong problem-solving and customer service skills.

Skills

Audio Visual Systems
Microsoft Teams Rooms
Video Conferencing
Crestron
Cisco
Poly Equipment
Network Troubleshooting
Conference Room Technology
Telepresence Solutions
Hardware Troubleshooting
Operating Systems
Peripheral Devices
Customer Service
Incident Documentation
Vendor Coordination
Live Event Support

Visa sponsorship

Not detected in the job text

Keywords

Audio Visual Systems
Conference Rooms
Collaboration Platforms
Microsoft Teams Rooms
Telepresence
Crestron
Cisco
Poly
Cameras
Microphones
Displays
Control Panels
Video Conferencing
Network Troubleshooting
End-User Devices
Operating Systems
Peripheral Devices
Break-Fix Support
Live Events
Hybrid Meetings
Incident Management
Service Requests
Vendor Coordination
Onsite Technical Support

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