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Miniso Canada

Full-time Assistant Shift Lead (CA87 389 Queen)

389 Queen St W, Toronto, ON, M5V 2A5, Canada

Full-time

Within 25 km of Vaughan · About 22.4 km from the city centre

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Job details

Job type: Full-time
Posted: Oct 30, 2026

Original job description

Job description

We are looking for a Full-time Assistant Shift Lead to join us in our 389 Queen location.

Address: 389 Queen St W, Toronto, ON M5V 2A5

Responsibilities:

Ensure compliance of all cash handling standards; ensure timely processing of the bank deposits
Provide customer-focused service; welcome customers and resolve both employee and customer queries and complaints; ensure all team members are upholding the customer service standard
Carry keys and alarm codes; perform standardized opening and closing procedures
Train, develop, and coach team members; ensure accountability and compliance of all members
Ensure all employees are compliant with company policies: operational, human resources, loss prevention, and health & safety
Manage teams of up to 4 people at a time; delegate tasks and breaks
Perform and supervise daily procedures, such as handling shipments, merchandising, and cashier duties
Act as a Store Manager when in lieu of a Store Manager on shift
Oversee store cleanliness and maintenance as per company standard.
Collaborate with management to organize and set up store promotions.
Check and respond to store emails and complete assigned tasks and requests; maintain professional correspondence with respective departments.
And any other duties as assigned

Qualifications:

Minimum of High School Graduate
Eligible to work in Canada
Flexible work hours and times
Skills & Experience Required:
Exceptional customer service skills
Self-driven and motivated
Energized and outgoing
Proactive and organized
Excellent communications and interpersonal skills
Team player
Experience in Retail stores is an asset

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More about this job

Responsibilities

The Assistant Shift Lead is responsible for overseeing daily store operations, including cash handling, merchandising, and maintaining store cleanliness. They also provide leadership by training, coaching, and supervising team members to ensure compliance with company policies and high customer service standards.

Requirements

Candidates must have a minimum of a high school diploma and be eligible to work in Canada. The role requires a self-driven individual with excellent communication skills and previous experience in a retail environment.

Skills

Customer service
Cash handling
Team leadership
Staff training
Inventory management
Merchandising
Conflict resolution
Communication skills
Interpersonal skills
Organization
Proactive
Self-driven
Retail operations
Loss prevention
Health and safety

Visa sponsorship

Not detected in the job text

Keywords

Retail
Shift Lead
Cash Handling
Customer Service
Team Management
Merchandising
Loss Prevention
Health & Safety
Inventory
Store Operations
Staff Training
Leadership
Communication
Organization
Opening Procedures
Closing Procedures

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