An exciting opportunity awaits an experienced and charismatic hospitality leader to take the helm of one of downtown Toronto's vibrant nightlife destinations. Known for its energetic atmosphere, dynamic entertainment, and strong connection to the LGBTQ+ community, this high-volume venue brings people together through music, celebration, and memorable experiences.
We are seeking a General Manager who understands that exceptional nightlife is about more than great drinks and entertainment. It's about creating an environment where guests feel welcome, teams thrive, and every night delivers something special. This is a hands-on leadership opportunity for someone who brings commercial discipline, strong people skills, and a genuine passion for nightlife and hospitality.
Working closely with an engaged ownership group, the General Manager will have the autonomy to shape operations, strengthen the leadership team, elevate the guest experience, and contribute fresh ideas to the venue's continued success. The ideal candidate is equally comfortable managing the energy of a packed Saturday night, engaging with entertainers and community partners, and driving the financial performance of a successful hospitality business.
Description
- Provide hands-on leadership across all aspects of a high-volume bar, nightlife, and entertainment operation.
- Recruit, develop, and inspire a strong management and service team, fostering a positive, accountable, and inclusive workplace culture.
- Oversee financial performance, including sales, labour, inventory, cost controls, budgeting, and profitability.
- Deliver an exceptional guest experience while maintaining the energy, atmosphere, and personality that make the venue distinctive.
- Collaborate with entertainers, promoters, and community partners to support engaging events and entertainment programming.
- Build and maintain meaningful relationships within Toronto's LGBTQ+ community, ensuring the venue remains a welcoming and inclusive destination.
- Maintain high standards of operational excellence, licensing compliance, security, and guest and employee safety.
- Identify opportunities to grow revenue, enhance programming, strengthen guest loyalty, and improve overall business performance.
- Work collaboratively with ownership to implement new ideas and support the venue's ongoing evolution.
Requirements
- Minimum 3 years of progressive management experience in high-volume bars, nightclubs, entertainment venues, or comparable hospitality environments.
- Proven ability to lead diverse teams, develop emerging leaders, and build a strong service-oriented culture.
- Strong business acumen with demonstrated experience managing budgets, labour, inventory, and profitability.
- A genuine understanding and appreciation of LGBTQ+ nightlife, culture, and community.
- Confident, engaging leadership style with the ability to connect naturally with guests, employees, entertainers, and community partners.
- Demonstrated ability to remain calm, decisive, and effective in fast-paced, high-energy environments.
- Entrepreneurial mindset with the creativity and initiative to identify opportunities and drive business growth.
- Strong understanding of responsible alcohol service, venue security, and regulatory compliance.
- Highly visible, hands-on leadership approach with a willingness to be present and engaged during peak operating hours.
- Flexibility to work evenings, weekends, and holidays in keeping with the demands of a thriving nightlife operation.
Corporate Culture
This is an organization that values individuality, inclusivity, creativity, and community. The culture is energetic, welcoming, and built around people who genuinely enjoy hospitality and entertainment. Leadership is approachable and collaborative, with an ownership group that encourages fresh thinking, values initiative, and empowers its team to make a meaningful impact.
For the right individual, this is an opportunity to lead more than a successful nightlife business. It's a chance to help shape a destination that plays an important role in Toronto's social and cultural community.
COMPENSATION: $90,000–$100,000 annually, plus performance-based bonus, paid time off, and scheduling flexibility.
JRoss Hospitality Recruiters welcomes applications from qualified candidates of all backgrounds and identities. We are committed to supporting inclusive workplaces and equitable hiring practices.
Contact Sara Brown at 514.255.6969 x4 or submit your resume in confidence below.
