We're hiring! At Elephant & Castle, we serve up the best bits of a classic British pub: hearty food, proper pours, lively conversation, and a warm welcome that feels like home. Whether it’s match day madness, a weekday business lunch, or “just one more” with friends, great hospitality and good times are always on the menu.
Football is in our DNA. From the Premier League and Champions League to international tournaments, if there’s a match on, chances are it’s on our screens. Our pubs are gathering places for passionate fans, big reactions, and unforgettable moments, the kind you just can’t recreate at home.
What truly sets Elephant & Castle apart is our people. Our teams are made up of genuine, hardworking, hospitality-loving humans who bring personality, energy, and teamwork to every shift. From pouring pints and serving plates to prepping in the kitchen, firing up the grill, and keeping everything running smoothly behind the scenes, everyone plays their part.
We’re proud to offer hands-on training, real opportunities to grow, and a culture built on camaraderie, respect, and having a laugh along the way. If you’re passionate about hospitality, thrive in a team environment, and don’t mind a little noise on match day, you’ll fit right in.
Host/Hostess Opportunity – Be Part of Our Team!
Your Role
We’re looking for a
Host/Hostess who loves creating a warm, welcoming experience for every guest. You’ll be the first point of contact, setting the tone for exceptional hospitality from the moment guests walk through the door. If you’re friendly, organized, and thrive in a fast-paced environment, we’d love to have you on our team!
Why You’ll Love Working With Us
- Competitive pay that rewards your hard work
- Pay range: $17.95 - $20.00
- Employee dining discount at participating Recipe brands
- Flexible scheduling so you can balance work and life
- Growth and development opportunities to build your skills within the restaurant
- Career advancement with a company that owns some of Canada’s most iconic restaurant brands
- A fun, energetic team environment where every shift is dynamic and engaging
What You’ll Do
- Greet guests warmly and enthusiastically, making them feel welcome from the moment they arrive.
- Manage reservations and waitlists efficiently, ensuring timely seating for guests while optimizing table turnover.
- Answer phones, assist with inquiries, and take reservations while providing information about the restaurant.
- Collaborate with the serving team to ensure smooth seating transitions and guest satisfaction.
- Maintain the cleanliness and organization of the host stand and entry area.
- Engage with guests while they wait, ensuring they feel attended to and informed of wait times.
- Assist in managing guest flow and communicating table status to the rest of the team.
What You Bring
- Customer service experience is an asset, but we’re happy to train enthusiastic individuals.
- Strong communication skills and a friendly, approachable attitude.
- Ability to multitask and stay organized in a fast-paced environment.
- Confidence in handling guest inquiries and seating challenges calmly.
- A team-first mindset and willingness to support your teammates.
Apply online today and become part of the team!
At Elephant & Castle, our core value is "Taking Care of People." We are dedicated to fostering a diverse, equitable, and inclusive workplace where every individual is valued and supported. Our commitment to this value shapes how we build our teams, support our franchisees, and ensure everyone can reach their full potential. We are also committed to providing accommodations in accordance with applicable human rights and accommodation legislation. If you require an accommodation to participate in the job application or interview process, please contact us at careers@franworks.com.